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Problem for Printers
Generic problem for all Printers
Paper Jam
By Steven1996 on May 21, 2008
Hi Experts I really need your help,my HP PSC 1400 series is on a problem!The paper didn't jam but it just show "Paper Jam" on the status of my printer!Can anyone help me ?!
Solution #1
posted on May 21, 2008
Causes of repeated paper jams
If paper jams occur repeatedly, one of the following may be causing them:
The paper is being pushed in too far. The paper should only be pushed in until the first resistance. Continuing to push the paper in will force the paper up into the paper rollers and will cause the printer to pull in multiple pages.
Obstructions in the paper path. Open the all-in-one (front and back) and check for obstructions.
but you sounds as if the paper sensor flag either got stuck or broken when the paper got jammed - you might have to take it to a shop to get an accurate diagnosis, without seeing it I couldn't tell you more than that....but you can still try this
, take a piece of ~70lb cardstock, and with the POWER OFF, gently push this through the paper-path of the printer - this will help to possibly reset that switch, and will help push anything else out that's in the way that may be blocking it.
again check the quality and the type of paper you feed it does it comform this could be one
- Unlocked rear access door. Follow the steps above to install the rear access door correctly (see Figure 3). If this condition is present, the paper will skew in the all-in-one.
- The paper guides are not positioned against the paper. Adjust the paper length and width guides so they fit snugly against the paper.
- Incorrect paper. The paper should be flat and smooth with no folded, torn, or rough edges. Papers with a glossy finish and coated papers may not feed into the unit correctly. Paper that has already been printed on once can also cause problems.
- Partially installed paper tray. The paper tray must be inserted all of the way into the all-in-one.
- Dirty paper feed rollers. Over time paper fibers and dust will stick to the rollers and should be removed.. Also verify that the rollers on the rear access door are clean and turn freely.
- Verify that the print cartridge door is closed.
-
The print carriage may be jammed, follow these steps to correct the problem:
- Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
- Disconnect the power cord from the all-in-one.
- Remove both print cartridges.
- Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
- Close the print cartridge access door.
- Plug the power cord back in.
- After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
- Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
- Try to make a copy. If it pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism
Comments:
May 21, 2008
- go to the link http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&cc=uk&dlc=en&docname=bpu00697but you sounds as if the paper sensor flag either got stuck or broken when the paper got jammed - you might have to take it to a shop to get an accurate diagnosis, without seeing it I couldn't tell you more than that....but you can still try this
, take a piece of ~70lb cardstock, and with the POWER OFF, gently push this through the paper-path of the printer - this will help to possibly reset that switch, and will help push anything else out that's in the way that may be blocking it.
again check the quality and the type of paper you feed it does it comform this could be one
Yes
No
This Problem Also Relates To:
HP Officejet 5610 All-In-One InkJet Printer
HP Color LaserJet 2600n Printer
HP PSC 1510 All-In-One InkJet Printer
HP OfficeJet 7410 All-In-One InkJet Printer
HP LaserJet 1320 Printer
HP PSC 750 All-In-One InkJet Printer
HP Officejet Pro L7680 All-In-One Printer
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