Question about Brother MFC-425CN Multi-Function Center All-In-One InkJet Printer

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Brother MFC-425CN printer not picking up paper to print on!

My Brother MFC-425CN has decided not to pick up sheets of paper.
Firstly, early this week, I found that it would not pick up approx 110-120gsm label paper (that I have used often), but it DID pick up standard 80gsm copy paper, THEN 5 minutes later it wouldn't even pick up the 80gsm either!!
Today I called the Brother technical support centre and they had me do several tests and resets to try to fix the problem but the machine would not respond.
I have since called a Brother repair centre but their minimum charge is AU$66.-. Frankly although this machine, although no longer the latest model, still sells new at $300, it is only worth about $50-$70 used so there is no point spending money on a repair. However I am unwilling to dump it quite yet as it's a great copy machine (into the computer) and scanning machine (scanning from the document feeder with which there is no problem.)
ANY IDEAS AS TO WHAT I COULD DO? Have tools, average knowledge and soldering iron and await your advice!!

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5 Suggested Answers

SOURCE: Printing labels

You have to feed the labels through the manual feeder.

Posted on Oct 30, 2008

antiochpc
  • 1314 Answers

SOURCE: vertical black line in scan document not in copies through document feeder

Lift the lid and to the left of the main glass is a smaller glass; that is what scans during the feeding process. Make sure that it is completely clean; even a speck of dust can cause a line to appear. I took a lens wipe and cleaned mine and my line was gone.

Posted on Jun 01, 2009

  • 13433 Answers

SOURCE: paper jam while printing on BROTHER MFC-290C all-in-one

hey

try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 03, 2009

niquose
  • 198 Answers

SOURCE: NO CONNECTION (LAN) on Brother MFC-440CN

Check whether the physical connection between the printer and your network is still active. If it is connected to port 1 of your router/switch check the lights on the router/switch if #1 is on. Otherwise, try a different port or use another LAN cable.

Check also the port where your computer is connected to. Make sure the lights are ON on the port where the PC is connected to.

If all the lights are good, check Brother BRAdmin Professional Network Management software if it still detects your printer.


Posted on Jun 25, 2009

  • 1 Answer

SOURCE: Bad Scan Quality Using Brother MFC-7820N Document Feeder

Look to the left side of the flatbed glass for a thin strip of glass by itself. When you scan from the glass, the document stays put and the sensor moves across the document. When you scan from the feeder, the sensor stays in that glass strip and the document moves across the sensor. See what I mean? I would check the small feeder glass for dirt or scratches from staples or other flotsam. Also not a bad idea to blow out the feeder path with some compressed air to ensure the documents is handled smoothly. Hope this helps!

Posted on Nov 11, 2009

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hey

try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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