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I have a hp 5300 scanner that will not run on vista home premium. I tried changing the security settings in the hp settings as some one suggested. but nothing happens.

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  • ghome6 May 21, 2008

    HP said they will not support the 5300 scanner with Vista drivers. Vista recognizes the scanner without loading the software. After it is installed all functions just freeze the precision scanning software and can't be unlocked with device manager.



    I also unsuccessfully tried a web posted remedy by going into HP Precision Scanning properties/security settings and granting full permission to all users of the pc. Still nothing.



    I searched for other generic scanning software that would work with Vista and the 5300 but most were seveal hundred dollars. I tried Vuescan(?) by Hamrick but it wouldn't load correctly in Vista.



    Short of using it asa a boat anchor do you have any other suggestions?



    ghome6

  • Kevin Miller May 11, 2010

    Have you tried downloading new drivers for it?

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You said if you do not install drivers, Vista recognizes the scanner? Does it work at all that way? I have an HP Scanjet 4370 that HP DOES have Vista drivers for. I don't know if they will work for the 5300, but maybe you could try them. Other than that, I don't know what to tell you. I'm sorry.

Posted on May 22, 2008

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