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Roku Soundbridge M1001 won't see BestBuy Rhapsody

I have a Roku Soundbridge M1001 that is seen by Rhapsody, but when I attempt to access Rhapsody, it refuses to see that Rhapsody is loaded and that its libraries are available. I have a Linksys wireless modem identified by Roku as working well with their device. Add to this that ITunes is recognized immediately, and this tells me that the fault is with BestBuy Rhapsody. Help!

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best melnavz,

pls do not rate me if my solution not solve the issue and you need more further information. but if is invaluable solution rate me fixya.

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