The on-off button on my creative zen seems to have jammed in the button-locked position, so that is is either off or locked into the song I was playing when it happened. I can't change the volume or song or access any other features. I've tried re-setting it and the problem is the same.
Just wondering if anyone else has had the same problem and did it cost a lot to have it repaired?
You can try looking up "disasembling zen vision m" and you will find a page with a tutorial on how to take it apart and then mabe you will be able to see the problem. it looked sort of easy but be carefull. it would be a shame to distroy a good machine for a stuck button. good luck.
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First off, download the Firmware upgrade from Creative (http://support.creative.com/downloads/welcome.aspx?nDriverType=4#type_4)
Don't run it just yet!
Now, go into the Zen Micro's Recovery Mode:
1. Take out the battery 2. Press and hold the ON/LOCK button in the ON position (far left) and put the battery back in the player. 3. The player will then switch on - wait until "Recovery Mode" appears on the screen then let go of the ON/LOCK button.
The Recovery Mode options include an option to "Reload Firmware".
Now connect your Zen Micro to your PC and run the Firmware upgrade. Your player should be recognized by the Firmware uploader. If it isn't, then then your player has other damage.
It sounds like the hard drive is damaged I have a archos 605 wifi it froze up on me so i turned it off and turned it back on and it wouldn't load pass the archos welcome screen come to find out my hard drive was damaged.Hopfully yours is still under warranty otherwise you'll have to send it in and pay to get it fixed but i would say the hard drive is damaged.
http://www.youtube.com/watch?v=a8g0sh7pc54 1. Fully charge the unit 2. Get a song to play 3. Lock the device 4. Wait for black screen and leave it like that for 20 seconds 5. Hold the play/pause button down and move the side switch out of lock mode, then push all the way down (like you're turning it off) and release (back to middle position) 6. Release the play/pause button
Make sure the hold button is not pressed. If it is not in hold or lock position, then reset the player. If that fails your only two software options left are firmware upgrade (Creative website) and recovery -
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If that doesn't fix it trythe USB cable Screen Doesn’t come on anymore http://www.anythingbutipod.com/forum/showthread.php?t=18859 If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."