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if its stuck in one location and you can navigate through the unit (like enter addresses ect.) then its an antenna problem...make sure it has a good charge on it and verify its charging in the power options tap, then take it outside in clear view of the open sky and turn it on, then give it up to 30 minutes to lock on to the satellites....
let me know how you make out, if that didnt help, you might want to try another antenna...is there something wrong with the built in antenna (the one that flips up on the back of the 760 ?
bill EX Expert Moderator Standing Member of G.O.T.
Plug it in, turn it on and let it sit out in the open. If the unit is working at all, it will eventually find and lock onto the satellites. The 760 I'm using now came from California and it took over 2 hours to lock on. When I start a trip now, I let it sit before starting to drive and it locks on in just a few minutes.
You will need to pay Magellan for the authorization code, they are the only one that can provide you with an EU code for your Magellan 760 RoadMate. Sometimes Auto Nav 2000 Plus, Inc can also assist. They have direct connection with Magellan to assist issues with Magellan products. Good Luck
i use to own a 700, i advise you to get the new magellan mastreo 4000 or higher,i did my research and the magellan700 roadmate is no longer being serviced.that is what the magellan website has had showed and someone on here also has said it and they start to have alot of problems.i own now a mastreo 4000 so far so good no problems.