Can't install lexmark x4530...get spooler subsystem app has encountered a problem,etc.
I've tried installing this printer for a couple days..microsoft says the problem is caused by Nod32 antivirus program and there is no solution...ain't that great. I get the spooler message several times during the installation process. Plus a couple other messages , "Cannot install this hardware. An error occurred during installation of the device. The remote procedure call failed". When restarting computer got the spooler message again and when I tried to use the Lexmark Cartridge Diagnostic Wizard got a "communication not available" screen. When I try using Tools in the Tools box I get a Program missing dialog box. I've installed the latest drivers for Lexmark but did no good. If I had any hair I would tear it out. Please help...may be I need to install a different antivirus program ?
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Start and stop the print spooler Windows XP To start and stop the print spooleropen Computer Management, click Start,click Control Panel, double-click Administrative Tools,and then double-click Computer Management.In the console tree, click Component Services. Under Console Root click Services (Local) In the details pane, double-click Print Spooler.Do one of the following depending on the task you want todo: Click Stop to stop the service. Click Start to start the service.When you try to install a printer and get an error message "PrintSpooler is not running" then Print Spooler need to be configured. Open Print Spooler as detailed above and click on the Generaltab then select these items - Startup type select AutomaticService status click StartThen click OK
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l would start with re-installing the printer drivers for that printer. If that doesn't work, you may have to actually delete the printer, re-start the computer. let the OS re-discover the printer, and re-install the drivers.