Question about GE GSS25SGMBS Side by Side Refrigerator

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GSS20DBMB GE side by side refrigerator

My freezer freezes and the refrigerator is cold, then the refrigerator side starts warming up. I emptied the freezer and there was ice on the the inside of the freezer, so I defrosted it, and plugged it in again and it works great for about a week and then back to the same old thing. What is the problem and what can I do?

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  • eddthomas May 28, 2008

    I had almost exactly the same problem with another GE sid-by-side model. I manually defrosted the frig and plugged it back in and it ran well for 1 week. Now I'm trying to find a more permanent fix. Eddie

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If the fan is running you more than likely have a defrost problem.
look at the back wall of the freezer section if it is frosted up. it's not defrosting.
There three components in this system. The defrost heater, the defrost termination stat., and the defrost timer. Newer refrigerators do not have a timer per say it is build into a electronic board usually mounted on the back of the refrigerator under a metal plate. The termination stat is the cheapest part @ $ 25.00. The heater should run @ 50.00 to 70.00. The board could be as much as 200.00 or more. If the refrigerator is over 10 years old you may wish to look into getting a replacement. Appliances are designed to start failing after 10 years old.
My opinion.
If you unplug the refrigerator let it defrost then plug it back in. it will work properly about 3 days before it frosts back up.
hope this helped. Good luck

Posted on May 21, 2008

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