Question about HP Photosmart D7160 InkJet Printer

4 Answers

Ink system has failed: Error oxc18a0306

I need the small pc board that controls the ink flow for the six ink supplys right out of the ink pump. Is this item avalible and is it reasonable in price?

Posted by on

  • 4 more comments 
  • Brent Hinkle May 29, 2008

    When I power on my HP D7160 printer, I receive the message: Ink System Failure with an error code of 0xc18a0406. I have performed the power off, remove cartridges, wait 2 minutes and power on procedure, but I still get the same message before I am prompted by the printer to reinstall the cartridges. I'd appreciate any help. Thanks.

  • vickyvp01 Jul 18, 2008

    I have the hp photosmart D7360 and lhave the same problem: ink system failure. Tried everything suggested in manual. Still not working

  • ccdm1948 Aug 24, 2008

    HP Photosmart c7180: error code - Oxc18a0306 = "Ink System

    Failure" = can not print, fax etc.

    I received warning to replace yellow ink yesterday and I replaced, today,

    after 2nd warning, then, I received the error code.

    Printer scrren said to turn printer off, then, back on. I did this

    several times but still get error code oxc18a0306 = "Ink system


  • Anonymous Aug 26, 2008

    I have the same problem.

  • carm55 Sep 03, 2008

    i have the same problem- and have used my photosmart 8250 only a few times! i replaced every ink with a new one and the code still appears. i referred to the manual for troubleshooting, but no such luck. when i called hp, i was hung up on! what is the solution??? i will never buy an hp printer again!!!

  • Anonymous Sep 03, 2008

    I have replaced the yellow cartridge. I have resetted the system. I have done everything but it continues to say: Error Oxc18a0306"

    Please help!



4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconect,by pulling gently, the flat ribbon cable off the main circuit board that is the smaller of the two.
4- Plug in power source and turn printer on. Wait till you hear no more movement from inside from unit booting up.
5- Press both cancel and power button at the same time.
6- Message on printer screen will be, "Enter Special Key Combo".
7- Push keys; Left-Ok-Right.
8- When printer screen changes, scan through and look for "System Menu" and push "Ok"
9- Scan agan and look for "Clean Derivative" and push "Ok". [WAIT FOR 1 MINUTE].
10- Scan agan and look for "Clean Firms" and push "Ok". [Again WAIT FOR 1 MINUTE]
11- Press "Cancel" 4 times
12- Turn off power and unplug from power source. [NOW WAIT FOR 2 MINUTES].
13- Reconect the flat ribbon cable by aligning and carefully pushing into the conector on the main circuit board.
14- Plug in power source,and turn on power.
15- When printer boots up, answer the questions on the printer screen for your area.
16- The printer will cycle the ink from the cartridges to the print head and back.

Posted on Dec 05, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi All,

Your issues led me to do a search on "Ink System has Failed" and "Photosmart 3110" - the model I am having the same issue with. I found a post that offered a solution that has apparantly worked for 4 or 5 others with the same issue. I thought I should share it with you as I tend to get solutions but don't give back a great deal as I'm usually too busy to do so. Anyway, the proposed solution is as follows...

"Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset. Good Luck!"

It would be nice to know if it works for anyone. Please let me know at if this solution works for you.



Posted on Oct 03, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

This Is Not A Solution----Only A Statement Of Facts----

Don't Do Any Kind Of Buiness With hp


Posted on May 22, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).

The error message 0xc18a0001 "Ink System has Failed" is now gone

Posted on Sep 04, 2011

  • sanne dj May 17, 2013

    now I have been reading several solutions, where it says 'open right side of printer (looking at the front) - but there there IS NO OPTION TO OPEN THE RIGHT SIDE OF THE PRINTER for this particular printer - I wonder if people read the headline at all, when they give solutions, the specific printer, mentioned in the top is HP D7160 - and this printer doesn't have any right side to open .......


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

But why is the supply regulator board faulty when all other hi fi equipment is still working and all are operating from the samee board

It's possible that there are several voltages coming off the same board, the board might have one section faulty that controls only piece of the full set up. So say it has a six volt supply, a 9v supply, and a 12 volt supply. And your item uses the 9 volt supply, then the other two would not be affected.

Sep 20, 2016 | Audio Players & Recorders

2 Answers

Brother Printer-copy-scan-photo capture Model DCP-110C After replacing black ink and yellow ink, still says yellow ink low, and will just print out pink menu items, no message. I cleaned it 5 times. ...

place the printer cartridge into a small amount of water to make sure the yellow is flowing out. Let me know what this finds and try it again if yellow comes out.

Also, what exactly did you clean, the metal contacts?

Jul 03, 2008 | Brother Office Equipment & Supplies

1 Answer

Not filling up cup

I got a Cusinart ss-700 that was tossed out. I'm finding that most of the malfunctions that people have been complaining about are definitely circuitboard-related. When you get errors and pump failures, etc., as with a computer (or any device with a programable board), unplug completely to clear all memory chips and reset the programing. Plug it back in and turn it on, and you'll get back all of the menu items and water will pass through the pump, into your mug. The problem I'm seeing is that it still doesn't pump the right amount of water. For a six ounce (default) brew/hot water, I'll get 3 ounces, then after a reboot, it gives 2 more ounces - another reboot and it gives another 2 ounces. Definitely a bad batch of motherboards in these ss-700's. I hope the guy that scored that manufacturing/supply "deal" got a demotion! Also notice that there's no reply/remedy from Cusinart - obvious that it's water under the bridge. :(

Jan 30, 2014 | Cuisinart SS-700 5-Cup Coffee Maker

1 Answer

Hp plotter T1200 ps gives error 22.1:10

Problem with "Ink Supply Station" P/NoQ6683-60188. Replace it..
If you are tech guy follow the suggestion:
Error reason: ISS divided in to two units, each unit will maintain that pressure to pump ink to print heads. The part called "rocker" push the elestomer bongo(black rubberized material) to pump ink. This rocker movement sensed by the respective sensors to calculate timely movement. If these sensors malfunction or variations in rocker movement causes error..
Remove/take out Ink supply station, two units of right & left, right unit not working properly, clean sensors & lubricate the drive shaft.. Follow the pics..,
Note: Technically if you are not sound don't do this activity..


Feb 16, 2013 | HP Designjet T1200 Large Format Color...

2 Answers

Roland SP 540v with Eco Sol Max ink. ... When printing large solid colors, especially blues and light blues, there seems to be an ink supply weakness that shows up in soft-edged stripes in the direction of...

Inhae had similar issues, I corrected it by slowing down the print rate to 250mm per sec and also doing a calibration to the messy used if all else failed calibration wise I used textile heat transfer profile for printing on both banner and vinyl hope this helps

Sep 21, 2010 | Office Equipment & Supplies

1 Answer

Invisible printing

Lost electricity to head micropiezzo (micro pump). Usually caused by ink leakage that flow to small board at head carriage. Better take to epson service centre. If you wish to repair yourself, find similar solution on aicaxz solution.

Feb 19, 2010 | Epson Stylus CX4200 All-In-One InkJet...

3 Answers

Epson r230, head moving, but not writting

check print head and head cable .... if ink flow need main board and both items......... if not flow replace only main board

Jan 06, 2010 | Epson STYLUS R230 InkJet Photo Printer

1 Answer

No Ink going to the drum

Good day, there are several reason why theres no ink comming inside the drum. These are the following reason why:
1. Loose rubber O-ring in nozzle of your pump unit.
2. Broken inking hose.(hose size 12 & 10)
3. Clog from ink filter between the nozzle and inking hose.
4. Malfunction on pump motor.
You should verify all those item by dismantling those parts. Just replace any of those parts your drum will surely pump ink again.
Posted by: RommelF

Dec 03, 2009 | Riso RZ220 Duplicator

2 Answers

Kenmore Elite Calypso wont drain

Oh the dreaded calypso pump...Seen that one a million times. Pumps get clogged pretty easily. Try to get the water out manually first. Than push the washer back and lean it against the wall so that you can access the bottom. Remove the 3 screws. Bottom panel should come off. The pump is on the right, its black. Get ready with a shop vac or alot of towels, theres gonna be a flood. There are 2 clamps on black hoses that need to be taken off so that you can slide the hoses off the pump. Next remove the 3 bolts that hold the pump in place. Next lower the pump out of the hole it sits in. Youll have to follow the wiring harness up and disconnect it. Now you can try and clen out the pump or replace it. Part # is 285990. Costs about 75.00. Hope that helps. Let me know if yiu need more help. Dave

Dec 11, 2008 | Kenmore 22422 Top Load Washer

Not finding what you are looking for?
HP Photosmart D7160 InkJet Printer Logo

3,587 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides