Question about HP Photosmart D7160 InkJet Printer

4 Answers

Ink system has failed: Error oxc18a0306

I need the small pc board that controls the ink flow for the six ink supplys right out of the ink pump. Is this item avalible and is it reasonable in price?

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  • Brent Hinkle May 29, 2008

    When I power on my HP D7160 printer, I receive the message: Ink System Failure with an error code of 0xc18a0406. I have performed the power off, remove cartridges, wait 2 minutes and power on procedure, but I still get the same message before I am prompted by the printer to reinstall the cartridges. I'd appreciate any help. Thanks.

  • vickyvp01 Jul 18, 2008

    I have the hp photosmart D7360 and lhave the same problem: ink system failure. Tried everything suggested in manual. Still not working

  • ccdm1948 Aug 24, 2008

    HP Photosmart c7180: error code - Oxc18a0306 = "Ink System

    Failure" = can not print, fax etc.

    I received warning to replace yellow ink yesterday and I replaced, today,

    after 2nd warning, then, I received the error code.

    Printer scrren said to turn printer off, then, back on. I did this

    several times but still get error code oxc18a0306 = "Ink system

    failure".

  • Anonymous Aug 26, 2008

    I have the same problem.

  • carm55 Sep 03, 2008

    i have the same problem- and have used my photosmart 8250 only a few times! i replaced every ink with a new one and the code still appears. i referred to the manual for troubleshooting, but no such luck. when i called hp, i was hung up on! what is the solution??? i will never buy an hp printer again!!!

  • Anonymous Sep 03, 2008

    I have replaced the yellow cartridge. I have resetted the system. I have done everything but it continues to say: Error Oxc18a0306"

    Please help!

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1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconect,by pulling gently, the flat ribbon cable off the main circuit board that is the smaller of the two.
4- Plug in power source and turn printer on. Wait till you hear no more movement from inside from unit booting up.
5- Press both cancel and power button at the same time.
6- Message on printer screen will be, "Enter Special Key Combo".
7- Push keys; Left-Ok-Right.
8- When printer screen changes, scan through and look for "System Menu" and push "Ok"
9- Scan agan and look for "Clean Derivative" and push "Ok". [WAIT FOR 1 MINUTE].
10- Scan agan and look for "Clean Firms" and push "Ok". [Again WAIT FOR 1 MINUTE]
11- Press "Cancel" 4 times
12- Turn off power and unplug from power source. [NOW WAIT FOR 2 MINUTES].
13- Reconect the flat ribbon cable by aligning and carefully pushing into the conector on the main circuit board.
14- Plug in power source,and turn on power.
15- When printer boots up, answer the questions on the printer screen for your area.
16- The printer will cycle the ink from the cartridges to the print head and back.

Posted on Dec 05, 2008

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Hi All,

Your issues led me to do a search on "Ink System has Failed" and "Photosmart 3110" - the model I am having the same issue with. I found a post that offered a solution that has apparantly worked for 4 or 5 others with the same issue. I thought I should share it with you as I tend to get solutions but don't give back a great deal as I'm usually too busy to do so. Anyway, the proposed solution is as follows...

"Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset. Good Luck!"

It would be nice to know if it works for anyone. Please let me know at karl@dragonstar.com.au if this solution works for you.

Regards

Karl
Dragonstar

Posted on Oct 03, 2008

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This Is Not A Solution----Only A Statement Of Facts----

Don't Do Any Kind Of Buiness With hp

UPRON

Posted on May 22, 2008

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1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).

The error message 0xc18a0001 "Ink System has Failed" is now gone

Posted on Sep 04, 2011

  • sanne dj May 17, 2013

    now I have been reading several solutions, where it says 'open right side of printer (looking at the front) - but there there IS NO OPTION TO OPEN THE RIGHT SIDE OF THE PRINTER for this particular printer - I wonder if people read the headline at all, when they give solutions, the specific printer, mentioned in the top is HP D7160 - and this printer doesn't have any right side to open .......

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*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
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I know this is getting long winded, but it's the only way to get my point across fully. I contacted hp and after over 40 min. they told me that the error code was fatal and could not be fixed!!!!! They said It was out of warranty and would not be replaced for any amount of money besides paying full price for a replacement. ( Ya Like I Would Buy Another hp product). I have since then had the printer checked out and a small pc board with, a valve or sensor for all the ink supplies is not letting the yellow ink out of the pump to the print head. I contacted again, like a fool, hp and was on the phone for another 52.min. till they told me that part was not available..... End of story
P.S.
I hope this story gets out to every person that had, or has a hp product and
had a problem that was not resolved by hp, besides telling the customer they will fix the problem by selling to you ,at full price another printer.....
I'm All For Boycotting hp!
P.P.S.
I hope this gets back to hp
Ron Trovato (702) 633-4298 rtrovato@embarqmail.com

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