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Removing the refrigerator drawers from the Electrolux side-by-side refrigerator

I'm trying to remove the packaging material from my new Electrolux refrigerator. In the manual it tells you to grip the drawers firmly with both hands and lift. Well, that seems to work for the freezer drawer, but when I try it with the refrigerator the shelf, and any drawers above are also raised. It looks like the "lock" at the front of the drawer should be closing (or pushed together) to remove the drawer, but I can't do this. Is there any easy to solution to my problem?

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  • svenskcia May 21, 2008

    No, they're definitively locked on the runners. I've been able to remove most of the tape, but it looks like some sort of lock at the top of the drawers. It's like a clip that you have to push together to get it through the hole, but my fingers aren't strong enough to squeeze the prongs tight.

  • bmcelwain Sep 12, 2008

    Same problem.
    The plastic tabs on the top side of the crisper drawers are fairly heavy gauge plastic. I'm afraid if I use pliers to squeeze them together, they will snap.
    Phoned Electrolux, not much help.
    Off to the appliance store to try to break their floor model instead of mine.


  • svenskcia Oct 26, 2008

    I eventually got a response from Electrolux, but not until I had emailed one of the top guys in Sweden.  Once he got my email I got quick responses from Electrolux here, and they sent out a service engineer.  His solution was pretty much like bill541's solution.  He took it one step further, and once the unit was out of the refrigerator he used a narrow metal spatula to get the tabs to close enough for the drawer to be removed.  I suspect that using this method risks cracking the brittle plastic, so I think I will just do what bill541 suggests.  


    Very poor design by Electrolux!!

  • Anonymous Jan 01, 2009

    Has anyone been able to remove the freezer drawers to clean?

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Got it. My mother got one of these fridges and was frustrated with the drawers not sliding off to clean. It is designed to dissamble the complete drawer assembly. Start by removing the glass from the top of the chill zone drawer frame. Next grasp the white piece of plastic that the chill zone is written on and pull up. There are 4 pegs which affix the drawer assembly to the fridge. The front two pegs will pop out and then the rear will easily pull. The top drawer assembly must be removed before the bottom two drawer assemblies can be removed.

I also noticed the plastic pieces and tried to pinch them but I couldn't get them to budge. Once I saw the 4 pegs, it made sense.

Posted on Oct 25, 2008

  • Betty Hicks
    Betty Hicks Jul 16, 2015

    I got the silly drawers out and mow can't get the complete drawer and glass back in. This feels hopeless. Is there a video or picture description on how to proceed. This us FRUSTRATING to spend this amount if money and have these problems.

    Betty

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Bill 541 is correct the whole assembly needs to be removed and cleaned as a unit. Removal is easy if you start at the top and work down removing the drawers one unit at a time. Be carefiul of the glass it's delicate. I brought the drawers (not the glass) outside soaped them up and hosed them off, much faster then trying to clean and rinse in the sink.

Posted on Jan 31, 2010

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The user manual for the Electrolux side by side door refrigerator is worthless.
Has no instructions to how to take out the drawers to clean.
This is first and last Electrolux product we will ever buy.

The above instruction to start taking out the top glass and draw was very helpful.
Thank you.

SHAME ON ELECTROLUX

Posted on Apr 19, 2012

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Great suggestion from bill! It worked perfectly when I removed the glass insert, the whole drawer and frame came right out! Thank you!

Posted on Feb 01, 2010

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Sometimes they are taped in. I don't think there was locks on drawers. sometimes there is styrofoam in between them.

Posted on May 21, 2008

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