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Russell hobbs microwave turntable wont turn

We plugged it out for a week while on hols and when we plugged it back in the turntable wont turn, It still heats products but not sure if its safe to continue this either when the table is not turning. Everything else is working on it time,options ect..

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  • PamelaNsrq Jan 16, 2009

    our turntable won't turn at all. It rotates by hand quietly and smoothly....but will not turn when microwave is on... how much is a motor for a frigidaire series PLMV169DC and how can you tell?

  • GA Dawgs Jan 31, 2009

    The turntable quit working on my frigidaire microwave (PLMV169DCD). When turning it, it sounds just like the one shown on youtube. Suggestions? Thanks

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  • Microwave Ovens Master
  • 8,968 Answers

Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 22, 2008

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  • Contributor
  • 11 Answers

Well I have the opposite problem. Turntable works but doesn't heat.

Posted on Apr 07, 2009

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Posted on Jan 02, 2017

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If the oven is STILL heating, but the carousel isn't turning, the symptoms you describe are commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft, turntable ring or coupler) under the middle of the glass tray. The following link explains how to access and replace the motor:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you may need.

The average price for a motor is usually about $25 to $45 (U.S. Dollars). If your model number is not listed at all the sites, you may also try these sites that carry the Russell Hobbs brand parts:
http://www.russell-hobbs.com/parts.shtml http://www.directpartsandproducts.com/index.php NOTE: Even though the carousel may not be turning, you can still use the microwave while awaiting parts. You will need to physically rotate whatever you are heating about midway through the cook time to ensure even heating. Early model microwave ovens were not equipped with a rotating carousel and this was the common procedure.

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