Question about Microwave Ovens
We plugged it out for a week while on hols and when we plugged it back in the turntable wont turn, It still heats products but not sure if its safe to continue this either when the table is not turning. Everything else is working on it time,options ect..
Is there an option via the Help or Custom Help to turn the turntable off and off?
This feature is common in over the range models.
Otherwise, it may be a bad motor.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.
Please write back with your model number if you need further help.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on May 22, 2008
Well I have the opposite problem. Turntable works but doesn't heat.
Posted on Apr 07, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 09, 2012 | GE JVM1860 Microwave Oven
Aug 02, 2012 | GE Microwave Ovens
Jun 05, 2011 | Microwave Ovens
Apr 14, 2011 | Microwave Ovens
May 05, 2010 | Magic Chef MCM1290A Microwave Oven
Feb 28, 2009 | Panasonic NN-H965 Microwave Oven
Jan 18, 2009 | Dacor DMT2420SS Microwave Oven
Jan 10, 2009 | GE Spacemaker JVM1640SJ Microwave Oven
Feb 24, 2007 | GE JVM1441 Microwave Oven
665 people viewed this question
Usually answered in minutes!