Question about Microwave Ovens
We plugged it out for a week while on hols and when we plugged it back in the turntable wont turn, It still heats products but not sure if its safe to continue this either when the table is not turning. Everything else is working on it time,options ect..
Is there an option via the Help or Custom Help to turn the turntable off and off?
This feature is common in over the range models.
Otherwise, it may be a bad motor.
You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58
If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.
To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.
Please write back with your model number if you need further help.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on May 22, 2008
Well I have the opposite problem. Turntable works but doesn't heat.
Posted on Apr 07, 2009
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