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Russell hobbs microwave turntable wont turn

We plugged it out for a week while on hols and when we plugged it back in the turntable wont turn, It still heats products but not sure if its safe to continue this either when the table is not turning. Everything else is working on it time,options ect..

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  • PamelaNsrq Jan 16, 2009

    our turntable won't turn at all. It rotates by hand quietly and smoothly....but will not turn when microwave is on... how much is a motor for a frigidaire series PLMV169DC and how can you tell?

  • GA Dawgs Jan 31, 2009

    The turntable quit working on my frigidaire microwave (PLMV169DCD). When turning it, it sounds just like the one shown on youtube. Suggestions? Thanks

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  • Microwave Ovens Master
  • 8,820 Answers

Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 22, 2008

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  • Contributor
  • 11 Answers

Well I have the opposite problem. Turntable works but doesn't heat.

Posted on Apr 07, 2009

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1 Answer

Food Heats fine, but turntable wont rotate. Makes a loud noise until we press the


see this tips for to repair:
Inspect the plastic drive coupling that the tray sits on, as well as the ring-and-roller assembly, to make sure that they're working properly.
First, make sure the turntable coupler under the glass dish is not broken. Second, on the control board, find the turntable relay and test for voltage. Some turntable motors are 24 volts DC, so make sure your testing the correct voltage. If no voltage from the control board, then replace the control board. Otherwise head towards the turntable motor.On OTR models, you can get to the motor by un-screwing the bottom panel on the microwave. On countertop models, there will either be a knockout or screw on access panel. Check for voltage at the motor. If no voltage, check the wiring back towards the control. If voltage, then replace the turntable motor. The component list below also shows how to test a turntable motor.

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1 Answer

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use the common sense, and logically, fix it. God bless you
Microwave Runs, Heats, but turntable does not move This is a fairly easy one. First, make sure the turntable coupler under the glass dish is not broken. Second, on the control board, find the turntable relay and test for voltage. Some turntable motors are 24 volts DC, so make sure your testing the correct voltage. If no voltage from the control board, then replace the control board. Otherwise head towards the turntable motor.
On OTR models, you can get to the motor by un-screwing the bottom panel on the microwave. On countertop models, there will either be a knockout or screw on access panel. Check for voltage at the motor. If no voltage, check the wiring back towards the control. If voltage, then replace the turntable motor. The component list below also shows how to test a turntable motor.

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A number of days ago we put two plates of food in the microwave to reheat them. There was a snap, crackle, pop noise. We checked to see there was no metal object in the unit....there wasn't ...we know...


Are you sure the plates were Microwave oven safe? Some dishes have metal in the colors of the design. A snap, crackle, pop noise normally means there is metal present in the oven.

Jun 05, 2011 | Microwave Ovens

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Sometimes the turntable would run and then it would quit for days or weeks food still cooked. Now it has not turned in months.


The turntable motor will need to be replaced, the advantage when it is working, the food is heated more evenly when it is turning, but it is not essential to replace.

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Yes the microwave is safe to use, without the turntable working.

May 03, 2009 | Microwave Ovens

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The turntable is a seperate intenty from the microwave itself, I would presume that the switch that turns off the turntable when the door is opened needs replacement.

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1 Answer

Dacor Microwave - Light/Turntable turn on if we close the door


Sorry but I meant to also ask if it will still heat the food when you microwave with it.

I'll assume it does, but if not, please write back and let me know.

This would be a shorted relay RY1 on the control board.

There are two options for this model:

- You can order our exclusive modified control unit with our proprietary upgrades for $115, then if you return your defective control unit in repairable, good cosmetic condition, we'll give you a core refund of $30.

For details, see: http://www.microwavedisplay.com/exchange.htm

- Or we can repair your existing control unit for $39.95 in about a week with a one year guarantee.


Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. "Ed" Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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This is not safe. If the fan is not running, the magnetron will quickly overheat and be destroyed. We answered this in more depth in the other place you asked it.

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