Question about Polycom >>> SOUNDSTATION PREMIER EX /AVAYA CO-BRANDED (230501900001)

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Static from SoundStation Premier

I have a Polycom SoundStation Premier that sounds fine but has static on the other end (the phone you call has static so bad that you can not hear the people talking on the Polycom). It just started to this. Everything sounds find on the Polycom, you get a dial tone, can dial and hear it ring. When the person picks-up they can not hear anything but static. Any ideas?

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Check the phone cable you are using for your POTS line. Attach a phone directly to the phone jack and see if it is clear or static without the device.

Posted on Oct 01, 2009


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