Question about OKI C5100n Laser Printer

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Paper jam in HP deskjet 380 series

Had a paper jam but had the paper removed by pulling it out but still it wont print

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  • Anonymous Jul 30, 2008

    printer won't scan or print

  • bridgengrx Aug 02, 2008

    I had a "380: Paper Jam / Open Front Cover" message. I opened the front cover and removed the jammed 8 1/2 x 11 piece of paper. When I closed the front cover, I still get the same message and the printer won't print. I then repeated the steps again twice, and still the message remains. Is there some sort of internal reset switch that must be reset?

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I just completely took apart my front feeder unit because I just didn't believe there was a paper stuck in there. Sure enough, when I got to the bottom (an hour later) there it was- and it wasn't from the paper that was jammed. It must have been floating around in there waiting to get in just the right place to block the little sensor wiggly thing.
After I got it out, I realized there was a MUCH easier solution--- get some heavy paper (I used cardboard folded in half) and manually feed it through the paper feeder in the front assembly by hand. You can see where it should go in (it's where the paper from Tray 1 goes in) and out (it lines up with the belt in the main body of the printer) and there is a large gear on the side you can turn to help you get it through (just turn the gears until you feel the one that grabs your heavy paper.)
As it comes out, it should have your stuck paper with it.

Jeremy

Posted on Jun 15, 2009

  • jerm01 Jun 15, 2009

    Okay- sorry about the last Solution I posted for this. I meant for it to go under "Oki 5100c" 380: Paper Jam but it's here now and I don't know how to move it/edit it/delete it.

    In any case, a strong paper in the right spot should clear just about any jam in any printer with a paper feeder that you can't get into. The instructions about "Tray 1" and "the Belt" are specifically for an OKI 5100C

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Strip the front paperfeed, labels get stuck behind the presure rollers on the mp. one of the three sensors get stuck.

Posted on Feb 11, 2009

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