I just completely took apart my front feeder unit because I just didn't believe there was a paper stuck in there. Sure enough, when I got to the bottom (an hour later) there it was- and it wasn't from the paper that was jammed. It must have been floating around in there waiting to get in just the right place to block the little sensor wiggly thing.
After I got it out, I realized there was a MUCH easier solution--- get some heavy paper (I used cardboard folded in half) and manually feed it through the paper feeder in the front assembly by hand. You can see where it should go in (it's where the paper from Tray 1 goes in) and out (it lines up with the belt in the main body of the printer) and there is a large gear on the side you can turn to help you get it through (just turn the gears until you feel the one that grabs your heavy paper.)
As it comes out, it should have your stuck paper with it.
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I always go the the manufacturer website to download drivers. I also just had a similar problem on our printer at church. Two people looked and looked after pulling a jammed paper out of the printer. I looked a few times, opened the 2 back doors, the front door, removed the paper trays and looked, opened the side door, and looked again. Each time the printer said jam. I got a flashlight and looked everywhere again, nothing. Still said jam. I looked one more time in above where the paper trays go, and under a piece of plastic just barely visible at just the right angle was a tiny scrap of paper, not much bigger than a quarter. I managed to get it out and all works fine. Possibly you may have something like this going on?
Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.
Follow these steps to remove a paper jam: 1. Press the Resume button. If the paper jam does not clear, then go to the next step. 2. Turn off the printer. 3. Remove the rear access door. Press the handle to the right, and then pull out the door.
4. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 5. Replace the rear access door securely. 6. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front. 7. Turn on the printer, and then press the Resume button. 8. Reprint the document. Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.