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I sounds to me like the compressor is overheating. There is an overload on the compressor itself. Follow the wires where they go into the compressor. There will be a black wire going from the power cord to the overload. These can be purchased at appliance parts stores. Make sure there is no dirt build up on condenser coils or a kink in the tubing.
I have the same cooler with the same problem and I've been researching this for several months now to no avail. It worked trouble free for over seven years before having problems. My local "authorized" Danby repair dealer advised me to: "Chuck it out, the parts are too hard to come by and it's impossible to get any parts or response from Danby". I attempted to contact Danby on my own and their 800 help line is non-responsive/non-existent. Be advised that Danby appears to have become just a middle-man importer now; the units are manufactured in China. Since I've had a problem finding a wine cooler that looks as good as this one that fits in the slot I have for it in my kitchen I decided to try repairing it myself. I've replaced the circuit board/display and the thermistors with parts obtained through Sears, and the compressor still gets hot and the inside upper and lower temp. will not cool below 61- 64 degrees (+/- 2 deg.), respectively. All the fans are working properly, so I know it's not a fan, thermostat (circuit board) or thermistor problem. I think now it's either the compressor or else a thermoelectric element. I doubt if it is a refrigerant leak because that is least likely in a closed system like this. My only recourse now is to take it in to the local repair shop and have them take a look at those two items or keep looking for a replacement. Hope this helps. Good luck!
All WhisperKOOL units come with a 2 year parts and labor warranty with a 5 year warranty on the compressor. During the warranty period, if the unit fails a replacement unit is sent at no cost to you. If your unit fails after this period we offer a Consumer Care Program to give the customer a chance to get a new unit at a deep discount. In many cases, the failing unit has been misapplied and the correct unit for the installation is sought after during the replacement process. Our customer service department is trained extensively, with live customer service representation with a streamlined process for not only helping with the products, but also assisting in identifying any limitations to the installation or ventilation of the cooling unit.
If a repairing the unit is the decided route, call WhisperKOOL directly at 1-800-343-9463 and parts can be ordered depending on availability. A knowledgeable HVAC Professional should perform any repairs due to the refrigeration system.
Luzer - Thanks for the very helpful solution. My cooler has the problem described. When I take off the back and plug it back in, all three fans run, but the unit does not get cold. Is it possible that it needs new fans anyway (like maybe they are going but not moving enough air to generate the effect)? Or woudl it be something else?
Before you worry about where to get parts,you need to know what is wrong and what parts you will need. When a compressor does not run but the fan motor does, then either the compessor is bad (in which case you need refrigeration expertise) or the starter components have failed ( in which case you can replace. The two most common failed parts are the start relay or the overload (both attached to the compressor. Goodluck, Macgivor
its the ptc relay go to repairclinic.com...type in model #...its a cheap and easy fix.if you see what the part looks like on line youll find it on cooler.should be left of compressor behind black plastic cover with 1 screw