Question about Canon PIXMA MP160 All-In-One InkJet Printer

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All in One Scanner/Printer problems

I have Pixma MP470 - Computer runs with Vista Home Software.

All Printer/Scanner software installed from Disc. Printer works fine but scanner is not recognised.

Message reads: - "Cannot communicate with scanner. Cable may be disconnected."

I know this can't be right as the printer works fine.

Any Ideas would be of great help - Please.

My old computer runs on XP and everything works fine.

Bill I have Pixma MP160 - Computer runs with XP.

All Printer/Scanner software installed from Disc. Printer works fine but scanner is not recognised.

Message reads: - "Cannot communicate with scanner. Cable may be disconnected."

I know this can't be right as the printer works fine.

Any Ideas would be of great help - Please.

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  • Anonymous Nov 10, 2008

    Same issue. Going to try unplugging everything.

  • Anonymous Mar 27, 2014

    I installed the scanner and printer drivers two day ago and everything worked fine. Today the scanner still works, but today they system doesn't seem to be able to find the printer, and it doesn't appeasr in the printer list. The scanner still works OK. I am using Windows XP.

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  • 1,476 Answers

Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

Posted on May 21, 2008

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You can download the software from manufacturer's support website by clicking this link

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4a5d7be.png
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