I just purchased a TGE HB500 MP4 at Sears. I'm having a problem making the MP4 play in the normal mode. Right now it is set to "repeat ONE. I can change it to "normal" but it reverts back to "repeat One".
How do I make it permant.
Normal mode is just the equalizer setting for the player. If you press the mode button an unknown number of times, you should be able to get it to stop repeating. Usually it will repeat a - b the first two times you press it. Hope that helps.
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Firmware updates are fairly iffy for the hb500, and you should have formatted (deleted everything on) the player, not updated the firmware. If you can, connect the player to a windows PC via usb, then go to my computer and right click on the mp3 player. select "quick format" which will delete everything, and hopefully the fimware update will either work or be deleted. This is a long shot, I really don't expect it to work...
go to this webpage, http://www.tgegroup.com/en/support/download.htm I'm not sure if it will help you, you should download the correct firmware for your mp4, you can see the correct version of it turning your mp4 on and then you have to go to settings and click to the play button, it will say you the version mine is HB500(V802.551.517), so, I had to download this firmware, but... I have one problem more, my pc doesn't read my mp4, when I connect it and I open My Pc it stop my computer and I can't to see the content of my MP4, I don't know what's the problem I've tried with others computers and it doesn't works, if you can help me please do it, i would be greatful with you all my life.
i have a tge hb500 2 GB mp4 player. yeah, mine has a similar problem;
everytime i put songs on it (242 to be exact) it only shows up that i have 200. it is a 2gb, and i still have ALOT of memory space on it. i tried the reformatting thing too, and that will not work for me either. but when i plug it into my computer, it says that all 242 songs are on it. i really need help before i throw this thing through the window. o_0
I couldn't find any software that could make your mp4 works, but if you have windows XP you don't need to have a Cd. The computer by itself recognize it. Also if you have the cable just plug it in the new computer and he will recognize it if it is windows XP. but if you have Windows Vista you will have to buy the Disc. I hope my answer helped you .. Thank you
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