Washer stopped...."problem with this unit" displayed. ran diagnostic tests...broken clutch coupling. Machine now running after I cleared screen. How serious is a broken clutch coupling?

do you hear the door lock assymbley locking if not then either you have a bad control upper board central control unit uper grey board located top back of washer ........or bad door lock assy

From the manual I have

1. Press the power pad to turn on

    press home pad to ensure home screen is displayed

2. Press the help pad. the main help screen is displayed.

3. Press the help and start stop pads for 3 sec simultainiously.

    The factory test screen is displayed.

4. Press test load on the screen.

5. The contrast screen is displayed. Press the start/stop pad once to cycle through the screen

6. press start/stop pad. The test load screen is displayed.

 

 

More to come... I will try to copy and paste what it says. I can try to send a copy of the pdf if you give an email.

F20 ERROR CODE NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED.
The pressure switch is not tripped after 6 minutes.
Possible Causes/Procedure ? If there is no water in the unit: - Make sure that both valves at the water source(s) are turned on all the way. - Check for plugged or kinked inlet hoses or plugged screens in the inlet valves. - Verify inlet valve operation. ? If there is water in the unit: - Verify drain pump operation. - Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch. 1. Verify there is not a siphon problem. 2. Press STOP twice to clear the display. The machine will drain for 3 minutes before unlocking the door. 3. Unplug washer or disconnect power. 4. Verify wire harness connections to inlet valves, pressure switch, drain pump and Central Control Unit (CCU). 5. Check all hoses for possible leaks. 6. Plug in washer or reconnect power 7. Verify pressure switch operation. 8. Verify CCU operation by running a Diagnostic Test or any cycle.

NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED.
The pressure switch is not tripped after 6 minutes.

If there is no water in the unit:

Follow the links
Make sure that both valves at the water source(s) are turned on all the way.
Check for plugged or kinked inlet hoses or plugged screens in the inlet valves.
Verify inlet valve operation.
If there is water in the unit:
Verify drain pump operation.
Verify that the pressure switch hose is in good condition and properly connected to tub and pressure switch.
1. Verify there is not a siphon problem.
2. Press PAUSE/CANCEL twice to clear the display. The machine will drain for 3 minutes before unlocking the door.
3. Unplug washer or disconnect power.
4. Verify wire harness connections to inlet valves, pressure switch, drain pump and Central Control Unit (CCU).
5. Check all hoses for possible leaks.
6. Plug in washer or reconnect power
7. Verify pressure switch operation.
8. Verify CCU operation by running a Diagnostic Test or any cycle.

I had a similar problem and found out the "latch" on the washer door broke off. The machine won't run in spin cycle if the door is"open", but it would run through the wash cycle.

The error code must be cleared first to make the machine back into operation. You have to press the PAUSE/CANCEL button twice to clear the error on the display.

The only filter the machine has is the one you removed to clean the pump. When the error is cleared, you can check the pump whether it is operating properly or not by running the diagnostic test.

Diagnostic Test Mode Procedure

1. Close the door.
2. Select the DRAIN/SPIN.
3. Select NO SPIN by pressing the SPIN SELECT button.
4. Press RINSE/HOLD or PREWASH OPTION button four times within five seconds.
5. "C:00" will show on the display indicating that the door is locked and the diagnostic test starts.
6. Press the button you pressed in step 4 above two times. "C:01" will show on the display and the machine starts to fill.
7. Press PAUSE/CANCEL button two times when there's enough water inside the tub to stop the test.
8. Observe the water level falls as the pump starts draining the water. Replace the pump if the water inside the tub does not drain. You have removed and cleaned the pump so you can easily replace it too.

Please inform me about the result of the diagnostic test and if you still need any assistance regarding this problem.

Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.

"A problem has been detected with this unit" will be displayed on the screen.

The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.

Solution:
1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.

it sounds like you know how to remove the frount panal,remove the frount panal.put unit in spin,look to see if belt is turning,if it is not than you have a bad cluch.

F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...

http://media.fotki.com/1_p,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

http://media.fotki.com/1_p,wkwdffkrdwtbgwsxgtqsskgwtqkq,vi/ksskgsfwrxksrttqdqr/1/1303472/5961857/image12923img-or.gif


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OL on my washing machine