Question about GE Profile WPSR3120WWW

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Motor not working

Hey Master Tech,

You seem knowledgeable in this area. Fixing the unit for a friend, won't agitate or spin, put my volt meter on the harness which attaches to the motor and it appears that the motor is not getting any power. Does this unit allow the washer to agitate with the lid up? I can probably check the lid switch too. But otherwise it seems that the problem is probably with the master switch up top? Thoughts? And do you know where I can get a wiring diagram for this unit can know what wires do what on the switch?

Any help would be appreciated. my email is bbierenga@brooksidecrc.org

tks!

p.s. my unit is actually a 3100 not a 3120

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Lid must be closed for agitation or spin. Wiring diagram is located inside the back splash,

Posted on Aug 28, 2008

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The machine was working perfectly and just started to shake and will not complete a spin.


No wash agitation or spin? try these:

WATER PRESSURE SWITCH: This switch keeps your washer from overflowing. It is responsible for shutting off the power to the fill valve and redirects the power to the timer to start the washing machine running once the correct water level has been reached. Meter check ur water pressure switch?
You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube.
If the machine starts to wash. the pressure switch is more than likely good
( No wash starts - then THE DIAPHRAGM IS BAD AND SWITCH HAS TO BE REPLACED) another test u can do is Remove the hose and submerge in water. Seal one end and blow air into the other end and look for bubbles. Check for an obstruction in the hose as well.
Or take the original hose tube and plug one end and blow into it AT the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
Sometimes they get busted open or a pin hole and release air causing the water switch diaphragm to not open.

Another test u can make with a multi meter is by testing the prongs individually.
# 15,16,17 (don't worry to much bout the numbers IF U GET THEM WRONG) place ur meter prongs on both out side prongs or connectors of the switch.
(where the wire plugs into) take note of weather it shows OHMS or infinity ( open or close circuit) ? Now place the meter on the left outside and the middle prong, take note agin what it shows. Now place meter prong on the right outside and the middle prong. Agin take note what reading u get. ( you should actually get a reading of infinity in 1 and a reading of continuity or ohms in the other 2? Now the tricky part. Agin place a small tube or hose into the switch and blow into it, using the meter do the same test agin on all prongs. But now keep the pressure on the switch when u blow into it, in other words use ur tongue on one end of tube to not allow air to escape. When u test it agin now one of the prongs that once read infinity should now show continuity or ohms, and 1 of the other prongs that read ohms should now read infinity or open.
.


Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

mode shifter and or Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Transmission or clutch assembly not engaging due to going out or slipping.


Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.


CHECK THE CAM DOGS INSIDE THE AGITATOR, AS THEY WILL HINDER THE AGITATION PROCESS. However in G.E models the cam dogs are replaced with what is called an agitator coupler. (located at bottom of tub)
Remember to check the agitator spline as well for worn broken teeth.

https://www.youtube.com/watch?v=LfWRyt1vj2w

By the way my advice is free cuz God is good!


















No agitation?

first use a multi meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle?
You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where Troubleshooting Why the Washer Won Agitate PartSelect com

Mar 20, 2017 | Washing Machines

2 Answers

Machine filled with water then stopped running


No agitation or spin? try these:

Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Transmission or clutch assembly not engaging due to going out or slipping.


Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

Apr 07, 2015 | Washing Machines

1 Answer

My candy GOFS262 washing machine is filling the drum to the top with water on every cycle but doing nothing else after that, the clothes jst sit there in the water, I've left it to see if something...


see this causes and fix it. God bless you
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission.

Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
10_12_2012_11_10_35_am.gif

Oct 11, 2012 | Washing Machines

1 Answer

My roper top load washer model rtw4440vq fills with water but wont wash, spin or drain


see this causes and fix it. God bless you
Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and
Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.

Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.

9_30_2012_11_01_26_pm.gif

Sep 30, 2012 | Roper Washing Machines

1 Answer

Describe your 24032 \ 24036 Top Load Washer Problem changed the motor coupler and now the motor won't work. washer fills up but won't agitate or spin or drain


Sounds as if your lid switch is open. You can by pas it under the control panel on the right in the back it is a the wire plug. Connect the black and brown on the switch side which will allow you to just plug a new one when or if you deciced you needed this "safety" feature. Do not put any part of your body in machine while spinning. Your welcome, Masta tech.

Aug 20, 2011 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer will spin but won't agitate and it "puts the brakes on" when finished spinning


Hello, Thank You for using FixYa. I will be helping you today.This unit spins in one direction for spin and the other for agitate. If its not agitating and the motor is running then the trans failed. Some of these have a ten year trans and labor warranty. Go to maytag site and put in your model and serial and check the warranty.And the brakes on this unit are pretty quick to stop.
Thank You and please rate my answer if it was helpful..

Jun 11, 2011 | Maytag Atlantis MAV6000 Top Load Washer

1 Answer

Whirpool model GSQ9669LW1 basket does not spin after replacing the broken coupler between motor and transmission. Motor showed good continuity using volt-owm meter on ohms setting on low, medium, and high...


We are sorry to hear of the problem with your Whirlpool appliance. We would recommend having a local certified technician in your area properly diagnose and repair the issue you are experiencing. Please email us at Whirlpool_Reviews@Whirlpool.com with your name, phone number, address and the model and serial number for your washer.

Apr 06, 2017 | Whirlpool Washing Machines

2 Answers

On spin cycle, the drum will not spin


You have a bad coupling. It is between the transmission and the motor.

Jul 14, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

The tub that holds the clothes does not spin. The water goes in and it takethe soap and softner but will not spin. The timer works and it seems to go through the cycles and fillls and emptys but the tub...


I've only seen one of these belts break in my 7 years of fixing Neptune's. I have replaced dozens of motor/ motor control board kits. Maytag upgraded the washer motors about 5 years ago, if yours is older it's probably got the older style motor. If that's the case you need to verify that the motor control board is getting power from the main control board, if it is, then you need to replace both the motor and motor control board (it comes as a kit). If it isn't you need to put 120 volts to the motor control board and see if the motor spins at 50 rpm (normal agitate speed), if it does, you just need the main control board, if it still doesn't run you need the main board and the motor/ motor control kit. If it has the newer motor, you would also need to test and replace the motor and/ or the motor control board separetly.

Jul 15, 2008 | Maytag Neptune MAH5500B Front Load Washer

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