Question about Toshiba Satelite 5205-S505 Notebook

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Toshiba satellite is having issues

Hello!

My toshiba sateliite laptop is having problems. I turn it on and sign in with my password and after it shows a blue screen and it says unmountable volume?? what does that mean? can i fix it? if yes what do i need to do?? where can i go to have it fixed? can i do it on my own?? will i lose any of my pictures and programs??

oh and by the way my anti virus expired is that the reason, maybe?

please help/ thanks

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First thing to do is stop booting up the computer. This message means the Hard Disk Drive (HDD or "C Drive") has errors. Errors can mean disk corruption including bad sectors and/or physically damaged hardware inside the disk drive.
Since you are able to log into the computer, if even briefly, perhaps the HDD is what I like to call "fail-ING"; there may be hope of retrieving some of your data (pictures, etc). Ask your local Geek Squad Agent help you - if damage is severe, this is not necessarily something you can fix yourself (e.g. "fail-ED" HDD).
Remember, I said not to keep booting the computer - the more times you boot a "fail-ING" drive the less likely you will retrieve anything. If you insist, however, on a DIY method - you could learn more about the following:
1. New HDD installed
2. HDD Enclosure (USB)
3. Acronis Software
4. A nice drink and a couple of hours to clone the old HDD

OR 1. Geek Squad Agent
2. Credit Card/Checkbook

HINT: if you talk to a Geek Squad Agent and s/he can't explain Acronis software, find an Agent who can...

Posted on May 20, 2008

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Posted on Jan 02, 2017

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