Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

2 Answers

Front loader LG Washer

When my washer gets to the rinse cycle it is not draining properly. It will stop and give me a OE message

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  • Anonymous May 26, 2008

    I have the same problem. There is water now collected at the bottom and I had to scoop out. Tried to rerun, however I got the same message.

  • sparklebrite Jul 14, 2008

    I would like to let everyone know about the OE message on the washing machine. I found this site and opened the little door down on the front of the washing machine on the outside left bottom corner. The little door there opens and reveals a small rubber hose and a hard black plastic turn knob that is actually the filter. If your washing machine is not draining and not spinning and you get the OE message- PLEASE take the stopper out of the end of that little rubber hose and drain it into a bucket. This will take some time! I first tried immediately to unscrew the filter to clean it. Well, BIG MISTAKE! When I unscrewed it a little bit, water began gushing. I flooded my laundry room halfway before realizing that I needed to drain the water out through that little hose BEFORE attempting to unscrew the filter and clean it. Well, after the water was all drained, I unscrewed the filter and oh my what yuckiness was on that thing. After cleaning it off completely, My washing machine was back to its wonderful self again! Yay! I almost had a stroke when I thought my beautiful candy apple red washer wasn't feeling well. I love my dryer/washer set. They are sweet!

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Opened the little door at the bottom of the washer in the front and used the little hose to drain the washer into a pail and then removed the filter beside it and cleaned it out then all was fine. life was good!

Posted on Jul 11, 2008

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  • 16 Answers

Make sure your outlet hose is not constricted or blocked in any way.

Posted on Jun 22, 2008

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1 Answer

My LG Tromm front loader has an OE error message and isn't spinning. First received the message during a full load of laundry. Had to drain the water from the hose at the bottom and finally got it unlocked...


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Hello & Welcome to FixYa

OE is a drain error and is displayed when the washer is unable to drain water. Please check the drain hose and drain pump filter for any clogs to clean the error. Please get back to me if you have any other questions.

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The LG error code OE simply means “the pump is blocked”.

Presumably the water isn’t being emptied properly.

As with all error codes it is possible that there is a cause other than the exact description in the error code explanation.
And from your original post, I see that you have checked the drain pipe and the pump filter..

Those are the only 2 things I would of asked you to check aswell.

As for the price, I cannot answer that as most manufacturers wont publish their prices unfortunatly.

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OE is a drain error - Check there isn't a kink in your drain hose, ensure the filter is clean, the drain hose can become clogged with sludge, sometimes a hot wash with 1/2 a cup of vinegar will remove this sludge

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I had the same problem. First the grinding noise during the rinse cycle and then after four weeks the OE code. LG had a local repair service come out and he determined that the drain pump was dead and ordered a replacement. Still waiting on part after only 3 days.

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