Question about SanDisk Sansa Clip MP3 Player

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Sansa clip shutdown

Help!!!!!!my mp3 shut down and wont turn back on even if i restart it!!!!its been charging for weeks and still nothing!please post some info ASAP!!!!!!!!!!!!!!thanks!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 28, 2008

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Posted on Jan 02, 2017

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2 Answers

My sansa clip randomly shut off and now wont turn back on. ive tried to charge it and stuff like that but still nothing. what should i do?


Try this.
Hold down the Power/Reset button for about 15 seconds to perform a normal reset.

If you would like to reset the device to it's original factory settings, you can do so by selecting Settings from the Main Menu, and selecting Reset All.

Dec 02, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Two problems 1)My sansa clip shut down on its own and when I turned it back on all files were erased. When plugged into the computer the media player still showed 3/4 of the memory still used on the clip...


Its not usles, you can delete the files while on the computer. After having in plugged in you can access it like a flash drive. Then you can open the music folder and delete as you will. Depending on what kind of files you have on it, its possible that i wont recognize the format of the file. I think though from what you've said that it did work, and then stopped playing songs that worked before. So I don't know what to do about that. I don't use the normal way of loading songs onto my Sansa clip MP# player though. I just dump all of my songs via direct transfer into the music folder in the player itself

Oct 04, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Not charging/ nothing showing up on the screen


Try rebooting, or restarting. Pressing down the reset button for a while, or the play/pause button.

Dec 25, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sandisk sansa clip mp3 shuts of and wont turn back on...


You can set the timer under Auto Power Off and Sleep settings to turn off the Sansa
®
player automatically when it is playing for a certain time.
1. Press Menu button to return to the Main Menu.
2. Move to Power and select it.
3. Select Auto Power Off or Sleep.

-Tha Mp3 Doctor

Nov 06, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

It charges but wont turn on


User manaul is available from Sandisk's website

http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Oct 25, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Mp3player


sansa fuzzmp3 player,wont turn on or charge up,what happened? I did nothing to it but put it in my pocket as usual...Help please

Oct 04, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Player shuts itself off


There could be a damage or corrupted file in the sansa clip. I suggest to reformat the player. To reformat the player. First turn off the player. Then slide the power switch down it will be showing red, now press and hold the center or the middle button on the player while connecting the player to the computer. It will be detected as a drive on your computer, now right click on it and choose FORMAT, make sure the file system is FAT32 then click start to continue formatting the player. This will erase or remove all the songs on your player but this will fix the problem that you are having

Aug 22, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

I charged my mp3 player and now won't turn on and won't even charge.I tried holding on the men button for 20 seconds but still nothing happening. When i try to upload media it says theat my mp3 isn't...


Hold the menu button down for 1-2 mins and that will restart it.
This is called a power-cycle and will restart it when it is in the "stuck" position from unplugging too quickly or turning on too fast.

Oct 20, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Frozen MP3


For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

May 12, 2007 | SanDisk Sansa c140 MP3 Player

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