Try using a #1 paperclip or safety pin, etc to trigger the reset pinhole. If the button is literally stuck in place, physically, then call Philips and see if the player is still in-warranty.
my name is harry i downloaded a lot of songs now alli get is drm license not avalible also i call...
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my name is harry i downloaded a lot of songs now alli get is drm license not avalible also i call myself deleting some songs but they never go away i have a phillipsgogear audio playersa1vbo8