Question about Apple iPhone Smartphone

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My phone is stuck with the apple logo

I tryed to restore my phone and the power went out before it was finished and now it is stuck on the apple logo and wont power back up any advice?

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  • davidroe Dec 15, 2008

    My iphone is stucked in the apple sign like when you turn it on

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  • 13 Answers

Okay well we at Apple care saw your issue and this is a common problem what our team members said you will have to make a reservation to your local apple store.

  1. Your iPhone will be switched
  2. Before you go to the APPLE store make sure you synced you iPhone to your mac/pc
  3. After go to the apple store and they will resolve your problem
We hope we have resolved your issue! For anymore info go to apple.com/support 
Thank you Apple Genius Bar my phone is stuck with the apple logo - 61ee231.gif

Posted on May 20, 2008

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Posted on Jan 02, 2017

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My iPhone 5 was frozen. I forced a shut down and now cannot sign back in. When I touch the numbers, the phone does not read it.


Hello,
Try to restart the iPhone: Press and hold both power button and home button together until iPhone turns off and starts again (Apple logo appear on white screen). Release both buttons when you see the Apple logo. Let the phone boot up. It should be ok. If not,

You can update/restore your iPhone using iTunes installed on a Mac or Windows computer.

Steps to follow:
1. Please turn off the phone.
2. Press and hold the home button and connect the USB charging cable to your phone and to Mac/PC running iTunes.
3. When iTunes connect logo appear on iPhone screen, release the home button.
4. iTunes will detect your phone and prompt you to update/restore your phone.
5. Click on update.
6. Let iTunes download and install iOS update on your phone. It will prompt you once finished.

If the update is failed, iTunes will prompt you to restore (this process will erase all data from your iPhone), select restore and wait to finish.

After restore process is done, you may restore your iPhone backup (if you have backed up your iPhone before).

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Iphone is stuck on the apple logo screen


Hi,


Did you try to reset the phone by pressing the power button and home key?

May 20, 2008 | Apple iPhone Smartphone

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I hooked my iphone3G to the computer and it stay on the first apple screen and hasnt went any further...what can i do to fix it?


HI

Unplug the phone from the computer and power down then try holding the power button and the home button for around ten seconds the screen should show the apple logo and release the buttons then wait and see if the phone loads up to the home screen.....this can take while for the phone to register so dont push at the buttons etc just see if it changes. If not then follow the steps below to put your phone into recovery mode and restore it

Hope this helps

Use the following steps to restore your iPhone.


***** IF YOU CANT SEE YOU IPHONE IN ITUNES OR IT IS STUCK AT THE APPLE LOGO - POWER DOWN YOUR PHONE - HOLD DOWN THE HOME BUTTON FOR AROUND 6SECS WHILST CONNECTING TO ITUNES - RELEASE BUTTON - ITUNES WILL THEN APPEAR WITH MESSAGE SAYING IT HAS DETECTED IPHONE IN RECOVERY MODE & CONTINUE TO RESTORE YOUR PHONE - FOLLOW FROM STEP 6! ) *****
  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option. If you have just backed up the device, it is not necessary to create another.

  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).

  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:

    After a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.

  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the following in iTunes:

    Select the backup you want for your device and select the Continue button to complete your device's restoration.
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if itunes recognizes the phone use the restore option if not you need to perform a force recovery mode. to do this hold power and home screen buttons until the screen resets when it does keep holding the home screen button and plug in the phone to the computer after a few seconds itunes should see a phone in recovery mode and force you to do a restore. if that does not work you might have a hardware problem and will need to go to a store.

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I would recommend a full restore to 1.1.3, from there, you can jailbreak with ziphone.

To get your phone into DFU mode to restore, you can try:

Step 1. Turn off your iPhone.
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Step 3. When you see the Apple logo, release the power button but continue holding the home button down.
Step 4. Open iTunes and wait for it to tell you that its in restore mode.

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