Question about HP Officejet Pro L7580 All-In-One InkJet Printer

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HP Solution Center reinstalls itself on every reboot.

The software for this printer re-installs itself almost every time I reboot my computer. I have to walk through the install wizard each time. I lose all of my scanning, printer and fax settings. (The CD is not in the drive) Using Windows Vista.

This is the second computer (Windows Vista) that I have seen this behavior on.

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  • Anonymous Apr 17, 2009

    I have the same issue and this solution does not help. The reboot issues continue to occur. I've been nagged with this issue for over a year with no relief. I have this issue with C6280 All in One

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We experience this issue if the drivers are not isnatlled properly. Once remove the USB cable from the computer if the all-in-one connected using USB and if it is network then no need to remove the ethernet cable. Now insert the CD in the computer and click on add a device option and follow the onscreen instaructions, in the miidle it will prompt to connect the USB cable then connect the USB cable and complete the process. This will resolve the issue.

Posted on May 30, 2008

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Just got windows 7 on my laptop and had to reinstall the printer software for my hp photosmart C5180 my disk were not compatible so I installed the software for the hp website .it will print and scan but i...


Follow these steps for the Windows 7 operating system.
NOTE: HP introduced HP Solution Center to replace HP Director in 2005. HP Director is not compatible with Windows 7. If you were using HP Director with your printer and then upgraded to Windows 7, the information in this section can help you. hpweb_1-2_plus.gifhpweb_1-2_minus.gifDo I have HP Solution Center on my computer? HP Solution Center is part of a full-feature installation of the printer software. It does not install with a Basic driver installation. Also, you might have excluded the program if you performed a custom installation. Check whether HP Solution Center displays in the list of installed programs: On the Windows taskbar, click the Windows icon (c01319360.gif ), click All Programs , and then click the HP folder. hpweb_1-2_plus.gifhpweb_1-2_minus.gif HP Solution Center icon is blue (c01810967.gif ). If the HP Solution Center icon is blue, you have an older version of HP Solution Center. Go to the following "How do I get HP Solution Center?" section in this document to download the latest version.

To scan a document using Windows Fax and Scan in Windows7, follow these steps:
  1. Click the Windows icon (c01319360.gif ), click All Programs , and then click Windows Fax and Scan .
  2. Click New Scan .
  3. Make any desired setting changes, and then click Scan .
Get the full printer driver:
HP offers the most current software available for your printer as a free download. HP Solution Center is part of the Full Feature Software and Drivers download. Follow these steps to check whether this option is available for your printer, download it, and then reinstall the software and drivers.
  1. Disconnect the USB cable from both the product and the computer (if you already connected it).
  2. Turn the product on.
  3. Open a new window to browse to the Get Software and Drivers page: Right-click this link, Get Software and Drivers , and then click Open in New Window .
  4. If prompted, type your product number, and then click Next . You might also need to click your model in a list of similar products.
  5. Select your operating system, and then click Next .
  6. Click the Plus sign (c02200813.gif ) next to Driver , and then click the driver that you want to download. If you need help deciding, see the information in the previous table.
  7. Click More Info , and then read through the minimum system requirements and additional instructions. You can also click View directions (c01647276.gif ) for complete download instructions.
  8. Click Download . This option allows you to install the software at any time after the download completes.
  9. Click Save , and then browse to the location on your computer where you want to save the file.
  10. Click Save . The software downloads to your computer. Hint: Make a note of the place that you saved the file, in case you want to install it at a later time.
  11. Browse to where you saved the file, and then double-click the file to start the installation.
  12. Follow the on-screen instructions to complete the installation.

Nov 15, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP Solution Center hasn't appeared on my laptop


Hi, If you have downloaded the software for your printer from its manufacturer's website, then its okay, otherwise I will recommend you to download the drive once again from the link provided below.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=hk&lang=en&product=3964424&
Once you have the required software, run it once again because we need to remove the installed printer along with all its associated software from computer. So follow the HP setup wizard and uninstall the printer and restart the computer as asked at the end of the uninstallation process. Now when your computer is up and running, keep your computer detached from your computer and run the installation process once again with the downloaded HP software. Follow the wizard once again and install entire software. This time you will be able to use the HP Solution Center. The essence of the whole story is that HP software must be uninstalled and reinstalled using its own software otherwise there are chances when some of the key feature will now work.
Alternatively you can open mspaint.exe (Paintbrush) on your computer and click on File -> Scanner and camera -> select your printer and scanner model from the list and scan the document using it. You can then save the scanned image from the Paintbrush as well.
Cheers!

Mar 26, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

11 printer not found during laptop IPL for HP C7280


CHECK THE FOLLOWING FOLDERS IN THE CONTROL PANEL:

DEVICE MANAGE
NETWORKING AND SHARING
PROBLEMS AND REPORTS
SYNC CENTER IF IT IS PLUG AND PLAY DEVICE
WINDOWS DEFENDER
WINDOWS FIREWALL
SECURITY CENTER
AUTOPLAY

MAKE SURE THERE ARE NO YELLOW, RED, MARKS, TROUBLESHOOT ALL UNKNOWN MARKS YOU WANT ONLY GREEN MARKS,THAT SAYS EVERYTHING IS CONNECTED RIGHT AND COMMUNICATING WITH EACH OTHER, DRIVERS ARE OKAY BUT MAYNOT BE UP TO DATE.

TO FIND MOST UPDATED SOFTWARE ON THE COMPUTER WWW.DRIVERDETECTIVE.COM PROGRAM CALLED DRIVERDETECTIVE_1.EXE
WILL LIST ALL DRIVERS IN YOU COMPUTER SYSTEM AND MAKE SURE THEY ARE UP TO DATE AND ASK IF IT IS OKAY TO UPDATE THE SYSTEMS SOFTWARE ALWAYS YES OR OKAY.

Mar 14, 2009 | HP Photosmart C7280 Laser Printer

3 Answers

How to uninstall the HP Solution Center & other software


Start - control panel - add and remove programs - DELETE PROGRAM

Mar 14, 2009 | HP LaserJet CM1017 MFP All-In-One Color...

1 Answer

HP Solution Center


You may have to install or update drivers Most of the drivers/software I get are from a web site driverguide.com you need to fill out a free registration then search for the driver you need download it in a format you can use install it and then most times reboot the computer

Jan 24, 2009 | HP Photosmart A826 home photo center...

2 Answers

Dont work the hp solution center desktop


Is there any other hp software installed??If so remove this ...reboot and try installing
Which OS are you Using???Any service packs installed??

Nov 14, 2008 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP Solutions Center can not communicate with HP 3500c Scanner


Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Sep 21, 2008 | HP ScanJet 3500C Flatbed Scanner

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MFC HP Scan Application stops working


just try by reinstalling the drivers, try with another usb cable and usb port

Jul 05, 2008 | HP Photosmart C7280 Printer

1 Answer

The printer will not scann to the computer


Are you able to print? I suspect so. If not your probably looking at a bad cable or corrupt windows drivers.

The director software uses it's own system to talk to the printer via scan / fax though printing is controlled by windows itself. Since scan and fax are the same function to the printer, essentially i would start by re-installing the director software.

1. Remove it via add/remove programs, don't reinstall over. It may work but you'll likely just waste time, you want all it's files gone and replaced with new ones.

2. If that has no effect remove the printer from Control Panel > Printers. Also remove the scanner device from Control Panel > System > Hardware > Device Manager >

3. Reboot, windows doesn't really remove things till you shut it off.

4. Install the director software again, hook up the printer when asked.

Again:

If you can print at all communciation with the device is perfectly fine from a hardware perspective.

If you can fax without the computer then your scanner and such is fine from a hardwware perspective.

So your problem is simple software, either windows devices install or hp director. Both simple to remove and re-input.

It's very

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