Question about Compaq Presario 5000 PC Desktop

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My HP computer keeps crashing

I have a Compaq Presario G6350us, serial number MX24929716. When on line for any where from 20 minutes to an hour, the computer stops. The monitor is still on but blank. I cannot turn the compure off except by turning the power strip off. After a few minutes I turn the power strip back on and power up the computer. Then it crashes again as above. Can this be fixed?

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  • momrene May 20, 2008

    We did all this. I have put a small fan pointed into the opening of my computer desk so that it blows into computer. This doesn't seem to make any difference. Thank you for your help

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Could be an overheating issue. Open it up and clean it out with canned air. Blow all the dust out of the fans and heat sink.

Posted on May 20, 2008

  • Joe Mama
    Joe Mama May 20, 2008

    Ok, the next thing is a hardware failure.

    It could be that your fan isn't running at the proper RPM level. Download this program: speedfan
    Use it to monitor your temperatures and the speed of your fans.





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1 Answer

How do i restore my compaq preesario 2700t labtop to orignal


Put the Restoration Disk in, and when asked choose Full Install. (Destructive Installation) This takes it back to Day 1, when it came from the factory.

ALL of your personal info is GONE.

ALL programs/applications you downloaded, and installed; or physically installed, is GONE.

Don't have the Restoration Disk?

Get the Restoration Disk from HP Support.
In the US the disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

On the Bottom of the laptop is the white Service Tag. You need the Serial Number written down, to give to the nice representative on the phone.
S/N = Serial Number

Call 800-474-6836
24 hours a day, 7 days a week.

http://www8.hp.com/us/en/contact-hp/phone-assist.html

For other countries use HP Support Worldwide,

http://welcome.hp.com/country/w1/en/support.html

Regards,
joecoolvette

Nov 22, 2012 | Compaq Presario 5000 PC Desktop

1 Answer

Is an emachine boot disk W2828 compatible with compaq presario desk topS4000v series?


No.

When Windows is put on a computer it assigns hash values to certain major hardware components;

1) Processor
2) Motherboard chipset
3) BIOS program, version, and date
4) Harddrive
5) Graphics chipset

Instead, I would like to post that you can get the Restoration Disk, for your Compaq.

THE disk.

On the back of the desktop is the Serial Number in a white Service Tag. S/N = Serial Number
Only give this to an authorized HP representative.
(HP bought out Compaq)

In the US the disk is free.
The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
Call 1-800-474-6836
24 hours a day, 7 days a week.
Write the Serial Number down to give to the nice representative.

Outside the US,

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

After you install the Restoration Disk in the computer, and when asked, choose Repair. (Non-Destructive Installation)

For additional questions please post in a Comment.

Regards,
joecoolvette

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1 Answer

Need recovery disc Compaq Presario SR1500NX


It's easy to get the Restoration Disk/s for an HP computer, Margaret.

May be able to guide you on here with repairing your computer also, and leave the 'GEEKS' at Best Buy to twiddle their thumbs, and make money off of someone else.

On the back of your Compaq Presario SR1500NX Desktop PC, is a white sticker.

Service Tag

You need to write down the Serial Number, to give to the nice representative on the phone, for HP Support.

(ONLY give out to an authorized HP representative. Do NOT post on a world-wide forum such as this)

S/N = Serial Number

In the USA call the toll free phone number - 1-800- 474-6836
24 hours a day, 7 days a week.

The Restoration Disk is free. The shipping and handling is not.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

Not in the USA?
Use HP Support Worldwide,

http://www8.hp.com/us/en/hp-information/summary/ww-support.html

When you receive the Restoration Disk/s, turn the computer on, put the disk in the optical drive's tray. (CD/DVD Drive)

Drive closed let the disk load.
WHEN asked click on - Repair (Non-Destructive Installation)

This will repair the basic Windows files.

IF, you have a virus, AND cannot get rid of it, you'll have to take the computer back to Day 1, when it came from the factory.

This will be a Full Install. (Destructive Installation)

NOTE*
ALL of your personal information, AND any programs you have installed, will be GONE!

The computer will be back to Day 1 from the factory, and before you put anything on it.

For additional questions please post in a Comment.

Regards,
joecoolvette

(Sound like I'm being harsh with Best Buy, and Geek Squad?
I, and others on FixYa, have repaired OODLES of problems made by these guys! )

May 04, 2012 | HP Compaq Presario SR1500NX (PX786AA) PC...

1 Answer

What is the Compaq model for this serial number: 6X29-KN8Z-Y067


Through looking up this serial number, I am finding that it comes back to a "HP 6x IDE CD-Rom Drive". Is this what you were looking for?

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1 Answer

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Suggest you use the Restoration Disk. (CD)
Turn on the computer, put the Restoration Disk in your optical drive's tray.

When asked click on Non-Destructive Restore. (Repair)

If you click on Destructive Restore, (Full Installation), you will wipe out all personal documents you have saved.

For example:
Files in My Pictures, My Videos, My Music, personal documents you have created, and documents you have downloaded.

Non-Destructive Restore, or Repair, will repair the basic Windows files.

If you do not have the Restoration Disk for YOUR computer, you can order it from HP Support. (HP bought out Compaq)

(Your is capitalized, because it has to be the Restoration Disk for a Compaq Presario SR1620NX, and for THAT computer.
Otherwise use a fresh genuine copy of Windows)

In the USA there is no charge for the Restoration Disk.
The shipping and handling is Not free, however.
$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

This is the toll-free number to call in the USA, (24 hours a day, 7 days a week),
1-800-474-6836

http://welcome.hp.com/country/us/en/contact/phone_assist.html

I am not familiar with support overseas, however here is the HP Support page for Worldwide,

http://welcome.hp.com/country/us/en/wwcontact_us.html

Write down the Product Number, and Serial Number from your computer, to give to the nice person on the phone.
You'll find it in the white Service Tag.

The Service Tag will be located on the back of your computer tower, or up on the side.

More info regarding this,

http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&lc=en&dlc=en&cc=us&docname=c00004461

(Left-click on the + sign next to each heading, to expand it.
Example: Look on the product identification labels)


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1 Answer

I have a Compaq Presario SR1610NX Desktop PC and I am having problems restoring it back to original factory settings. Can I please get some help on how to get it back to factory settings.


Back to factory settings requires the Restoration Disk. (CD disk)

Turn the computer on, install the Restoration Disk in your optical drive, (Either one), and wait for the disk to boot up.

Once you come to the question of, "What do you wish to do; Non-Destructive Restoration, or Destructive Restoration, choose Destructive Restoration.

(Non-Destructive Restoration is Repair.
Destructive Restoration is a Full Installation )

After you click on your choice follow the instructions.
Takes an average of 35 to 45 minutes.

Don't have the Restoration Disk?
You can obtain it from HP Support. (HP bought out Compaq)
The disk/s are free. The shipping and handling is not.

$17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.

In the USA the phone number to call them is toll free.
(Big deal if you have unlimited service, or a cell phone, huh?
I just included this info anyway)

1-800-474-6836
24 hours a day, 7 days a week.
(I called this number to verify it's a working number, and the procedure is still the same, about 2 months ago. It's a working number. No charges are involved)

http://welcome.hp.com/country/us/en/contact/phone_assist.html

For HP Support phone numbers not in the USA,

http://welcome.hp.com/country/us/en/wwcontact_us.html

You will need your Serial Number, (S/N), to give to the nice representative on the phone.
This is either on the back of your computer tower, or up on the side of the tower.
It's in the white Service Tag.

If you have questions please post in a Comment.
Would appreciate hearing how this came out.

Regards,
joecoolvette

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