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This one is easy. WHen this happened to me, I simply called GE extended warranty service up and bought an extended warranty. I waited 30 days and called them up with my problem. A repair man showed up a few days later with the 1200 dollar light engine and installed it and left. Then I called GE up and cancelled the warranty. Total cost?: 48 bucks
If you have read many of the posts, you would have known not to buy Hitachi Telivisions or like me avoid all Hitachi products. There help line is not very useful, they just blow you off. I have never had a worse experience with other manufacturers. Take Onkyo for instance, they had a problem with a chip in their THX receiver and it was a year later ... I called their help line they located a repair store about 40 miles from where I live (in Texas that is not very long) and got my receiver fixed and this was 8 years ago.
Also use Consumer Reports to check the frequency of repair record for the product you are going to buy. In Plasma - Panasonic is a safe brand, in LCD's Sony or Samsung have good repair records.
Research the product before you buy it, avoid walking into a store have the salesperson direct you to a product. And then you save money if you order it online. Amazon online is very good.
We had this problem with our Hitachi and it slowly spread. Turns out it was a bad lamp/bulb and needed to be replaced. But the repair man told us the spots are usually red, so a lot of repair men might misdiagnose the problem.
I finally emailed Hitachi about the blue haze and since my televison is only 16 months old they agreed to pay for the part (they didn't say what part) and I will have to pay the service charge. The repairman is coming out on 2 Apr 08. I will post results after that.
Projection TV makers charge an arm and a leg for their replacement
lamps. They make it easy to do but as a result the custom lamp assy is
expensive. The trick is to just buy the bulb for your model TV from
any number of us aftermarket sources at a fraction of the lamp price
and install it in the old lamp yourself. really easy. Some models are
real bulb hogs though. Look them up on the net (include the word
complaint or repair) before you buy, or you might be sorry. Many class
action lawsuits out there - even against some of the name brand makers.
Uh Oh! blue screen of death. Your light engine has warped
a little from overheating and is distorting the picture.
My suggestion to you is to get
on the phone with hitachi and start complaining, then keep complaining
until they agree to pay for it. You may have to get the problem
diagnosed by a pro before they agree to pay for it though.