I don't have a manual for my Xerox XC865 machine and bought it used from a private party. I put a new toner cartidge in, fired it up for the first time, and on the control panel front of the machine - in the diagram of a copier the first light is flashing red. It looks like maybe an eye or an arrow pointing up. Not knowing what this is I don't know what the next step is.
I paid $5 for the machine but I have put $95 into the new cartridge. I am willing to put a little more money into it if it will work but at this point that light just flashes and it won't do anything.
Dave Zinn 541.788.5043
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Most common cause of this is the use of 3rd party toner. This isnt true for all printers but some of the newer Xerox are notorious for it as the 3rd party toners are not produced to the exact specs as xerox. If your not using genuin Xerox toner you have your cause.
If your mechanicaly savy you can completely dissasemble most of the printer in order to clean out the toner. Then start over with new Xerox toner cartridges. I have had to service 2 of these printers in this way, and both were like new when done.
Are you using third party toner? That is one thing that causes that problem. Use only xerox toner.
The other thing is that your image unit could have come defected, if it was brand new. Try changing the image unit and that should fix that problem. Good luck. 016-1993-00 image unit & toner 016-1977-00
Usually you can find the place to put the part by noticing the location of mounting holes or an obvious space on the fuser where it should go. Otherwise you might check with some of the places that sell replacement fuser assemblies. They might be able to send you an exploded view of the fuser.
You are not getting any transfer. There are two types of transfers:
1- Corona wire; a set of very thin wires (hair thin and usually gold) that sit exactly against the drum. they are eiher broken or the unit is shorting out
2- a black spongy roller, usually don't go bad may need some recalibration
other possibility is the Developper unit,
which may be going bad look at it does it have a coat of toner on it? if no and you can see the long roller (it should be a silver magnet roller) if you can see the silver then there is not enough toner on the roller, it should have a thin solid layer of toner all the way