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Follow these steps : 1. Check to see if your laptop supports wireless technology (Bluetooth, 802.11 or other). If it doesn't, you will need a wireless receiver. If it does, verify that your laptop is compatible with your wireless mouse, which could use either Bluetooth technology or a radio signal.
2. Unpack your mouse and open its battery compartment. The wireless mouse won't receive any power from the laptop, making batteries necessary.
3. Add new batteries to the compartment. Make sure that the + battery end is inserted into the + niche in the compartment.
4. Place the mouse where it is easy to use and least stressful on your fingers.
5. Place your wireless receiver appropriately if your laptop doesn't support wireless technology. The receiver should be kept at least 8 inches away from the laptop or any other object that would cause any interference.
6. Place the wireless receiver anywhere from 8 inches to 6 feet from the mouse.
7. Insert the driver CD into your laptop and follow the instructions to install the software for running the mouse.
8. Connect your receiver to the laptop by plugging in the mouse's USB connector to the USB port of the laptop. If you do not have a free USB port, simply use an external USB hub for more ports.
First, reload the softwear than came with the mouse. Then, check the cable connections from the receiver to your laptop. If USB, then unplug and replug, if PS-2, unplug, replug, make sure the cord(s) are seated fully in the laptop. Then change the battery in the mouse, push the connect button on the mouse, and you should be back in business. I have Logitech wireless keyboard and laptop and have not had any problems after reinstalling and checking batteries and initiating the reconnect button. You will see a small window on your screen saying the mouse is connected on Channel 1 or 2. I hope this will help you.
I have a miscrosoft wireless laser mouse 6000, and it also stopped working
on my laptop. I changed the battery, still no workie. I tested the
battery in another device, and it was good. I moved the mouse to
another computer, and it did not work. The light on the usb connector
was lit. [No changes at all to my laptop.]. It seemed like there was
no power to the mouse, and I looked at the contacts inside the mouse.
The contact just inside the mouse's opening for the battery appeared to be bent down
(away from the contact on the battery tray). So, I pulled it up a little
so it would connect when the battery drawer closed, and (after tweaking
it a couple of times), it finally worked!
HELLO, ALL YOU HAVE TO DO IS TO DOWN LOAD THE SOFT WARE THEN PLUG IN THE USB AND AFTER THAT ON YOUR RECIEVER CLICK THE CONNECT BUTTON ON THE RECIEVER TILL IT RECONIZES BOTH KEY BOARD AND MOUSE I HAVE THE LOGITECH WIRELESS SYSTEM AND I LOVE IT TILL THE BATTERIES GO OUT ON THE MOUSE OR KEY BOARD LOL THEN RESTART YOUR COMPUTER.
Dear friend, I think that you are right, please check the manufacturing date of the mouse if one year has been passed that means it is ture.please also try to check your mouse after changing all the batteries of your wireless mouse. thanks.