Question about Dell 5100cn Laser Printer

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Dell 5100cn Laser printer with 016-370 restart printer

My printer wount take the download. it never changes to "writing" ,the control panel just stay's on waiting. Ive left it on all night and no changes.
Ive replace the controller (interface) board and the mother board it attaches to with only one change. it now reads 003-340 restart printer. any idea's.

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  • solara7 Jun 18, 2008

    This is not a printer Driver issue. It's a Flash download issue. Flash Memory is the onboard program in the printer. This happens when I try to upgrade the onboard "Flash Memory" that I downloaded from the Dell site.

  • solara7 Dec 17, 2009

    No I'm talking about the Firmware upgrade availabe from the Dell site. I've tried everything including all the logic and power boards. It's sitting in the trash now.

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What do you mean by "not take the download?" Are you trying to load the drivers from the Dell site and have the printer work? I ask because I could not get mine to work with just the drivers offered on the web site. I have to use the original install disk when loading to a machine using Windows XP SP2. Vista on the other hand started running with the downloaded drivers just fine. Have you used the install disk that came with the printer? I am on a home office network but had the same result when I ran a USB cable from my pc directly to the back of the 5100cn. The disk is the only way I can load it and I have had to do it several times over the years when changing the settings on the network. Hope this helps.

Posted on Jun 16, 2008

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Dell 5100cn Error cod 010-397 Restart Printer


ahmad, does the printer show as default? if not make it. Try test print and make sure all printer compartment are securely closed.

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Dell 5100cn change ip address


Changing Printer's IP Address isn't that complicated. There are two ways on how to change the printer's IP Address.

If you know the old printer's IP address, you can simply type that old IP address on the Address Bar of your Internet Explorer or any other browser (ex: http://192.168.1.101). It should redirect you to the printer's User Interface. From there you can go to Network then TCP/IP settings. You can change the IP address of the printer. Make sure to use an IP address within the same range of your network.

The other way to change the printer's IP address is by its own Menu/Settings on the printer's LCD panel.
On your printer, press Menu then got Settings. Look for Network or LAN settings and click on Advance. Select TCP/IP and click on Edit. You can now change the IP address of the printer from there. Click on Done or Save after that.

Note: Make sure the use the correct IP address within the network's range.

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Need IP address for Dell 5100cn printer


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hope this will help... look on google for a dell 5100cn user manual. there will be a pdf copy you can download. it may assist you in solving this. good luck. let me know if it works.

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I had the same problem, my solution was:

1) Go into the Print dialog window, select your 5100cn printer and click the "Properties" button next to it.
2) Select the second tab, labeled "Paper Tray".
3) Select "MPF" from the "Paper Source" drop-down list.
4) Click the "MPF Settings" button and select "Envelope".

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Error Message 016-370 restart computer


turn off the printer

1. Connect the printer through USB.
2. hold the enter button (the one in the middle of the circle) with the cancel button simultaneously
3. turn on the printer you will see the following message on the LCD screen
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5. Start the firmware update from the computer.
6. The LCD will change to "writing…"
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