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There is a small belt under the loading tray which would have gone slack ( loose ) and the sound you hear is it slipping on the motor pulley. If you are confident you can remove the mechanism and turn it upside down and access this belt. Dismantle only if you can get the spare belt or your efforts will be in vain.
Very sorry for your loss. As always the first step is to make sure the player is connected to the wall outlet and turned on.
To put a disk in the DVD you should push the "Eject" button to open and close the tray it looks like a home(a triangle over a dash) on the front side of the box down left corner of the tray. You have the same button on the remote marked "Eject". Push either once, put the disk with the shiny side down on the tray and push the Eject button again to feed the tray back into the player. Usually the disk starts automatically and you will see a menu on the TV with alternatives like "Play the movie", "Setup", "Scenes",... you may highlight the "Play the movie" alternative, using "Up", "Down", "Left" and "Right" and then press the "OK" button. Or just push the "Play" button either on the box or the remote control. If you click "Here "you can download the manual in PDF form. To open it in your pc you'll need "Adobe Acrobat Reader" (or any other PDF reader) installed.
I will gladly answer your questions
First let's find out if the motor is dead or
the magnetic clamp is to strong for the motor.
Press eject then listen closely for the sounds of struggling motor
if you hear it trying SLAP the top right over the DVD drive
and that should break the magnetic seal and release the tray
you may have to try a few times Press eject and open hand slap kinda
hard the top of the DVD drive , don't worry you won't hurt it.
if that works email me and ill tell you how to fix this.
I've had the same problem where it wouldn't open. What I did was to push the button to open it then tap on the DVD door. If that doesn't work then you may have to push the button to open it and then give the DVD door a push to get it to open. That's what I've found to work for me every time it's happened.
My unit closed immediately upon opening since like 1 day after the warranty ran out. It bothered me. I finally tore it apart and this fixed it.
Take the cover off. As you are facing the front of the player, the blue sensor switch that controls the tray will be on your left in the middle of the carousel. Push button to open tray and locate it as the tray opens. Grab the tray and also the carousel and hold them so you can see the little blue switch. Use a tiny screwdriver or toothpick or other slender device to "flick" the switch fully forward and backward several times. Let go of the tray and try the button. If it still closes immediately, repeat the flicking. Try it again.
had the same problem the mechanism for the door opener is faulty.........waited for 2 months to be finally told by samsung part is no longer available......wonderful back up service isnt it. Luck have it I had an extended warranty and getting it replaced with a LG combo
I have the same problem many times. I simply rotate the player 90 degrees on it's horizontal axis, so that the opening is facing toward the ground. Then, hold the door open and press the "Open" button. It's pretty ghetto but it always works for me.
First, make sure the DVD Recorder is completely disconnected from the Main Supply.
Then, if you look on the base of the unit, (just underneath the front of the Disc Insert/Eject Tray), there is a small slot, (approx 25 x 8mm), in which you can see a small, white, plastic lever probably situated near the right-hand side of the slot.
Then move this lever gently to the left, and then turn it on and the tray opens by pushing the button.
Same problem. I finally took the cover off and discovered this is how it works: When a disc is inserted, a machine part comes up from underneath the disc tray and goes through the disc hole. It then ( by way of a magnet in that part) attaches to a fixed metal part above the disc tray, thus holding the disc in place while it is spinning. However, and I don't know why, the magnet is so strong that what happens is when you push the OPEN button with no disc in there, the mechanism is not strong enough to pull the magnet away from the metal part, and the tray cannot move forward (open). I did discover that it WILL open if there is a disc in the tray, so I always make sure I have one in there before I close the door, otherwise I have to stick a knife in there and manually push the magnet piece away from the other piece. It's a design that probably sounded good on paper but.....