Question about Sony Cyber-shot DSC-W50 Digital Camera

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"switch off then on again" on the screen

When camera is switched on the lense goes in and out a couple of times and then the screen reads" switch off and then on again". Have done this but still the same fault

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  • Anonymous May 23, 2008

    This has been happening to me too. Tried cleaning it with a cotton swab.. Doesn't seem to be working.

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Cleaned the lens carefully with a cotton bud, works fine now!

Posted on May 23, 2008

  • Bob53 May 23, 2008

    Cleaned the lens carefully with a cotton bud, works fine now!

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I have had the same problem with a different camera, the problem started when I did not have sufficient battery charge to turn the camera off completely. The camera shut down, but the lense did not retract.
You can try a few things:
First try remove the batteries and holding the power button as if you are going to start the camera, then reinsert and try again. (make sure they are fully charged first)
You can try connecting the camer to the computer before you turn it on. Connected to the computer the camer goes through a slightly different start up procedure.
Try switching it to playback mode on restart.
If these fail I have a couple of tricks up my sleeve, but need to know the answer to these questions:
1. has it suffered water damage?
2. has it been dropped recently?
3. what happend when the lense did not close properly? Is this the first time?
4. Can you access the menus when "restart camera" is on screen?
Just post a comment back

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Turn on your camera, when the lense is opened, hold it till the blue screen appears, extend the lense to his maximum forcing it a little bit then when you turn off your camera, the noise won't be here. Turn on again your camera and hopes it works. I tried it on my camera, works well at the first try then again the error, i did it twice holding the lense when you turn it on, then it worked perfectly.
Hope it works for you.
P.S : my english isn't well but i hope it helps.

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