Question about Gateway 507GR PC Desktop
I aquired a set of recovery discs from Gateway. I try a full destructive system recovery and get an error during the Intel Chipset install. The error states that the process could not install Com1 and I get a box for troubleshooting. I am able to close the box (after trouble shooter didn't offer help) and continue install. Once the install completes, the computer restarts. I get the Windows XP screen with the scrolling bar at the bottom. The bar scrolls halfway and stops. The PC then sits there without doing anything else. I let it sit for about an hour and then restarted the machine. The machine then asks if I want to start in safe mode. I can go into safe mode, and the Com1 port is enabled. I can disable the port, but I get the same results if I try to restart and go into XP in normal mode that I get after the recovery. It just sits there. I have reset the CMOS, tried a new hard drive, tried other SATA ports on the board, reconnected all cables/wires, etc. The problem started with a fried modem. Do I need a new motherboard? If so, what kind? I have LGA775 w/Intel 915G chipset. Gateway doesn't support this model any more. Help, please.
Try alternate drivers for the intel chipset install dont load the ones on the cds
Posted on May 20, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 03, 2015 | Computers & Internet
Oct 29, 2013 | eMachines ET183105 PC Desktop
Feb 19, 2011 | Compaq Presario S4000NX (DF213AR) PC...
Jan 27, 2011 | Computers & Internet
Sep 01, 2009 | Gateway 500GR PC Desktop
May 07, 2009 | Gateway MT3705 Notebook
Jan 21, 2009 | Gateway GT5056 PC Desktop
Dec 26, 2008 | Gateway GM5084 PC Desktop
Oct 19, 2008 | Gateway MX6421 Notebook
597 people viewed this question
Usually answered in minutes!