Question about Dell 1700n Laser Printer

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Drum has toner on it/Cleaning the drum

Have Dell 1700n and when print it leaves toner lines on the paper. Pulled the drum out and it has toner lines on it. How do you clean the drum and keep it from happening?


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  • kiwi32 May 20, 2008

    Hi Waynechurch,

    Both the drum and the toner cartridge are brand new,pulled out fo the box just today and put in dell printer. The more I print the less it shows up, however now the streak is gone but now they are just dots closer to the right side of the page?

    Thanks for your quick response.




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You will need to replace it, you can use a soft cloth and clean it off, but it will only come back after the next print.

Posted on May 20, 2008


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Normally this is caused by the drum cartridge that fits under the toner. Replacing this drum cartridge will clear up the black marks on your print. Use this Dell Part# : A0373010 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in order.
3. Then close the front cover.
This will reset the drum counter.

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1) Leave the power on, insert toner cartridge, and leave door open
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