Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool duet washer flashing F-11

After washing a minute the machine stops and flashes F-11.   Machine is only 3 years old. Called repair man and he said it needs  $400 dollars in parts to repair or could just be wire harness? Help

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"F11" is a Serial Communications error. This is usually an indication of a failed Central Control Unit (CCU). This is the main computer for the washer and is located directly behind the wash tub. The wiring harness can also cause the error, but it is not a common problem. Typically, the CCU fails.

In order to access, you will need to remove the top panel of the washer. Ironically, searspartsdirect.com has the CCU listed for about $200. It's listed under the "Control Panel Parts" as item number 15 (part #8182695). Repairclinic.com carries the same part as item number 1776592 and lists it for around $162. This is a simple repair that the average Do-It-Yourselfer can accomplish on their own. If you wish to pursue the cheaper option, post back and let me know. I can give you additional advice on how to install a new CCU.

NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

See? You might have saved yourself about $200 just by reading this. I hope this helps you.

PS If you have a service plan or extended warranty this repair would be covered.

Posted on May 22, 2008

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