I was scanning in pictures and the computer seemed to freeze during the
task so I had to turn everything off and reboot. When I did so, I
didn't realize my scanner was trying to still process when frozen and
the bar became stuck in the middle of my scanning window. I've tried
restarting the computer and the scanning feature again. I also
downloaded a new driver just in case. Is there anything I can do, or
have I broken it for good? Please help!
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If you continue to get this kind of error after restarting the computer, you may need to update the scanner's device drivers or reinstall the included software. You should also make sure only one program or application is attempting to use the scanner by closing all but the one program you are trying use with the scanner. One last note - always either let the program you are scanning to operate the scanner or let the scanner invoke its default application by pressing the scan, fax or copy buttons on the scanner. Do not for instance try and scan an image into a running program that initiates the scanning process itself while also invoking a scan from the scanner's control panel. The two operations will conflict.
I will list the steps that will allow you to scan your photos.
1. Turn on your computer,let it bootup, then turn on your printer.
2. Locate the "HP Imaging Director" icon on your computer ( placed there when your printer was
installed on your computer), double click it and a screen will appear which shows the scanning
options of your printer.
3. Lift the printer's lid and place a photo on the glass top.
4. Click "Scan Picture" from the scanning menu.
5. The scanning lamp will come on and make one pass under the photo, as this is happening,
your photo will appear on your monitor, allowing you to see the scanning result.
At this time,you can make adjustments, if you wish, to the scanned photo or accept it as is.
6. Click the "Accept" button and the scanning lamp will make a final pass under the photo.
7. The photo can be seen in the HP Photo Gallery or your computer's My Picture folder.
Deskjet F380 features a scanner within the upper portion of the device. "Scanning" an item describes the electronic process of converting pictures or text to data, then transferring that data to the computer as an image. Scanning an item into the computer is a simple task with the F380, the only limitation is the size of the item,
follow the steps below
Turn the unit on by pressing the "On" button located at the top control panel. The control panel is located on the left side of the unit. The "On" button will illuminate to indicate that the unit is receiving power.
Load the scanner with the item to be scanned. First, lift the lid of the F380 to the upright position to reveal the scanning surface. Place the item to be scanned face down onto the scanning surface. Position the item so that the edge of the item rests squarely against the front left-hand corner of the scanning surface, then close the unit's lid.
Press the "Scan" button located at the lower left-hand corner of the F350's control panel to start the scan. If necessary, the scanning process can be stopped by pressing the "Cancel" button located just to the left of the "X" on the control panel.
Save the scanned image to the computer when the scan is complete by clicking the "Accept" button on the window that appears on the computer's monitor.
Are you scanning to your computer? If you are getting an error during the transfer to your computer, check your firewall. I had a scanner (mine is a Panasonic) problem with the transfer to my computer. I corrected it by printing the properties of the scanner and found out the port number that the scanner used and opened the port in the firewall. Hope it helps.
The best way to scan images to save on your computer is touse the scanner software on the computer. Not the scan function on the scanner. You don't say what type of scanner and software you have but usually scannersoftware works this way: 1) Place photo on scanner 2) Open scanner software 3) Using the software, Initiate scan 4) Name the Scanned item and save it to your desired location/folder Note: some applications will automatically save to --My Documents--My Pictures 5) Repeat process for each pic to be scanned.
Does specifically the scanning software freeze or is it the application your scanning into? For example....does it freeze if you insert a picture into word using TWAIN as a source?
If it is actually the scanning component that freezes I would look for third party software that might be conflicting with it. Scan using Adaware or Spybot for spyware, remove the Google desktop and Yahoo toolbar applications if installed, and look for other similar programs like the HP picture viewer which tries to pull media from SD cards and cameras and may be similarly trying to access the scanner.