Question about Microsoft Windows Vista Ultimate Edition

1 Answer

Internet Not Working

Dear ALL,

Internet is not working in Windows Vista OS, which is in LAPTOP.

Given a LAN IP with DNS.

IP address is not getting ping. But Default Gateway and DNS pings.

If we ping to yahoo or google in cmd prompt. It pings

Needs Assistance.

With Regards,
System Admin.
Amadeus BLR.

Posted by on

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    Hi - Did anyone Helped you? Did you get your problem solved ?


  • Jason Disbrow May 11, 2010

    I'm assuming your behind a router...if so can you access the web interface of the router? Do this by typing to the gateway IP into your web browser. Let us know.


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  • 108 Answers

I know i'm speaking the obvious, but you are defininatly being on a corporate LAN.

If you are able to ping google, than there is no problem with outside communication.

I'd check the configuration settings of first of all the software on the PC, then connect to the router/network server and see if your ports are being forwarded correctly through your firewall. If my memory serves me right, TCP ports 8000-8099 are used for web browsing, 21-25 are used for FTP access, etc.

It would also help to know if any other PCs on the network are experiencing the same problem or not. If they aren't, you could compare configuration settings in them to determine what to look for and change on the mulfunctioning computer.

if they aren't, your SOL on using that as a method, but still RDP or VNC to the server (or just factory reset the router, if it's a small soho router), and reconfigure/check settings.

Posted on May 27, 2008

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Problems with home networking between desktop running XP (wired) and laptop running Vista (wireless), using DSL broadband (PPPoE) internet connection, Westell 6100 modem/router & Linksys Wireless-G WR

Hi MissGarbs,

Based on your post and description, it would seem that your problem is caused by:
1. having 2 routers on the same system;
2. Both routers performs DHCP server function; and
3. Both routers use as default IP Add.

Your problems are:
a. laptop has no internet access only local network; and
b. you cannot access the router to make changes.

A possible solution. Pls back up your configurations first before attempting changes (or log them down somewhere so if needed you can revert back).

A. Power off and remove all connections to the LinkSys WRT54GS, set it aside for the moment. The objective is to verify/establish Internet connection.

Connect your desktop PC via LAN cable to the Westell 6100. Boot your desktop PC, right click on the networking icon bottom right side in your system tray, click on Status, click on Properties button, highlight Internet Protocol (TCP/IP), click on properties button (mid right):
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Power on the Westell 6100, give it time to sync and connect to your Verison. .In the desktop PC, open a browser. Verify that your desktop have access to the Internet, do it on a few sites. Should you have no internet access, pls seek assistance from Verizon tech support. You need not mention the LinkSys nor the laptop since you have as of the moment a single PC attached directly to the Westell 6100.

If it is all green & go, power up your laptop and boot to Windows. Remove the LAN cable at the back of your desktop and connect it to the laptop's networking port. Do the same configuration ("Use the following IP address") to the networking/LAN card of your laptop.
Enter values as shown below -
IP address:
Subnet mask:
Default Gateway:
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In the laptop open a browser. Verify that your laptop have access to the Internet, do it on a few sites. Should you have no internet access, pls seek assistance from Verizon tech support again. You need not mention the LinkSys nor the desktop since you have as of the moment a single laptop attached directly to the Westell 6100. (This is of course assuming that your laptop has a networking port)

If both the desktop PC and the laptop can now connect albeit individually to the Internet, the LinkSys may now be inserted into the system.

B. Disconnect the LAN connection of the laptop to the Westel 6100 and connect it to one of the 4 LAN ports at the rear of the WRT54GS; do the same with the desktop (use another LAN cable). The LinkSys for the moment need not be connected to the Westell. So in effect you have 2 units connected to the WRT54GS. Do a hard reset on the WRT54GS, with the power on, press on the small reset button at the rear of the unit. Allow it to reinitialize. Open browsers to both laptop and desktop. Type "", password is "admin" and the username is blank, verify that you can open the LinkSys Web Configuration Utility. On either the laptop or the PC desktop (assuming both can access the same page), on the setup page of the LinkSys Config, change your Internet Connection Type to "Static IP",
Internet IP Address
Subnet mask:
Default Gateway:
DNS servers: &

Scroll down to Network Setup,
Change IP Address to
Subnet mask:
Disable the DHCP Server (You can have at any given time only 1 instance of a DHCP server, either from the LinkSys or the Westell, but you can also have NO DHCP server if you are using static addresses.)

Click on Save Settings at the bottom, exit, and close. Verify that the LinkSys can be accessed from any of your browsers by typing "", if no; go through the procedure again very carefully. If yes, proceed to change the Default Gateway of both the laptop and desktop PC from to, all other configurations stand.

In your laptop, right click on the WiFi networking icon (bottom right of System Tray). Click on Status, click on Properties button, highlight Internet Protocol (TCP/IP), click on properties button (mid right):
tick "Use the following IP address"
Enter values as shown below -
IP address:
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Default Gateway:
DNS servers: &
click on OK, OK, Close.

Verify that you can access/connect/ping 192.168.3; 192.168.4;; and/or from either the laptop or desktop.

If yes, we can now connect the LinkSys WRT54GS to the Westell 6100. Remove the LAN cable attached to your laptop. Verify that you can still access/connect/ping 192.168.3; 192.168.4;; and/or from the laptop even without the LAN cable since you are now connected via WiFi.

If yes, connect that LAN cable to the Westell 6100 LAN port, move the other end from 1 of the WRT54GS ‘ 4 LAN ports to the WAN likewise at the rear of the LinkSys.

Verify that you can access the Internet from either computer. At this moment, you have not assigned a security method (WEP, WPA, MAC Filter). Your choice as to what security you want implemented but offhand I would suggest the simplest, MAC Filter since any other would affect speed of your connection.

Additionally, you may want to enhance you browser connection. In Mozilla, click on Tools, Options, Advanced tab, Network tab, Settings button, tick "Auto-detect proxy settings for this connection, OK, OK;
In IE, Tools, Internet Options, Connections tab, LAN settings button, check "Automatically detect settings", OK, Advance tab, check Use HTTP 1.1 through proxy connections.
In Opera, Tools, Preferences, Advanced tab, Network, Proxy server buttons, check "Enable HTTP 1.1 for proxy, OK, OK.

Normally (and perhaps easier for some) would be using the DHCP and not using static. Experience has shown me that static proves to be more stable especially if WiFi is concerned and in your case, only 2 PCs.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Nov 05, 2007 | Linksys Wireless-G WRT54GS Router...

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