Question about Microsoft Windows Vista Ultimate Edition

1 Answer

Internet Not Working

Dear ALL,

Internet is not working in Windows Vista OS, which is in LAPTOP.

Given a LAN IP with DNS.

IP address is not getting ping. But Default Gateway and DNS pings.

If we ping to yahoo or google in cmd prompt. It pings

Needs Assistance.

With Regards,
Mithun.
System Admin.
Amadeus BLR.

Posted by on

  • Jeffrey Pemberton
    Jeffrey Pemberton May 11, 2010

    Hi - Did anyone Helped you? Did you get your problem solved ?



    Jeff

  • Jason Disbrow May 11, 2010

    I'm assuming your behind a router...if so can you access the web interface of the router? Do this by typing to the gateway IP into your web browser. Let us know.

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  • 108 Answers

I know i'm speaking the obvious, but you are defininatly being on a corporate LAN.

If you are able to ping google, than there is no problem with outside communication.


I'd check the configuration settings of first of all the software on the PC, then connect to the router/network server and see if your ports are being forwarded correctly through your firewall. If my memory serves me right, TCP ports 8000-8099 are used for web browsing, 21-25 are used for FTP access, etc.

It would also help to know if any other PCs on the network are experiencing the same problem or not. If they aren't, you could compare configuration settings in them to determine what to look for and change on the mulfunctioning computer.

if they aren't, your SOL on using that as a method, but still RDP or VNC to the server (or just factory reset the router, if it's a small soho router), and reconfigure/check settings.
,

Posted on May 27, 2008

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