Question about Sony DVP-NC600 Multi-disc DVD Player

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Sony DVP-NC600, CD/DVD Player

We have a sony dvd player that was functioning fine. Our 2 year old did something to the disc tray. Now the tray will not stay in, insert dvd's and push the button for the tray to go in it does go in but pops back out immediately. Does this seem like something that can be fixed easily?

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Hey llacy2,

There may actually be a number of reasons that this may be occuring, and there are a couple of things that you can try in order to resolve this type of problem.

You may wish to first clean the discs being placed in the DVD tray with a soft cloth. Any kind of dirt, scratches or cracks on the disc may cause the unit to immediately reject it. Once the disc has been cleaned, try to insert it again. If the disc is rejected a second time, you may need to try a different title.

If the problem still persists with more than one disc, the manufacturer has suggested both turning the DVD player off and fully unplugging the player (power cord, other connections and all). You may wish to allow at least 1 full minute before reconnecting the player and AC adaptor, but if the problem isn't resolved after doing so you may need to contact a repair facilty for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on May 29, 2008

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