Question about HP Deskjet F335 All-In-One InkJet Printer

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When the printer boots up it gives paper jam error

Well intially my 12yr old son changed the print cartridges and they are the right cartridges, however the printer never worked afterwards. I tried to go and back and re-install the HP Deskjet F335 All-In-One, but every time i try to print the alignment page to set-up. The print cartridges go back and forth a couple of times. Then it gives a paper jam error and there is no jam help!

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  • Anonymous Oct 22, 2008

    i have the same prob but pressing the copy button does not work!!

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Press the copy button
hope that helps

Posted on Jul 14, 2008

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  1. Remove the paper from both paper trays.
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1 Answer

Paper jam 11


Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

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