Question about Lexmark X5470 All-In-One InkJet Printer

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Black line during scanning

After I scan a document it comes up with a 1-inch black bar on the page. Help!?

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Clean the scanner bed with the clean cloth and try to make a copy if it stills as a black line, if your printer is within one year warranty please get it replaced by the company and use this link:


http://support.lexmark.com/static/229-1-0-549.html

Posted on May 20, 2008

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Try leaving the cover open and run a test scan, once with a fresh sheet as the item to be scanned and then a second time without anything on the table.  You may see what is blocking the light source or possibly a defect in it.
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This has something to do the brightness chosen. In the manual mode, if you choose a dark output, the output will have tis area also; if you choose, lighter output, it will omit. In the auto scan mode, the scanner decides what is the best output.

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