Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
My kodak 5300 firstafter succesful calibration gave error code 3802 now says print head missing or loose
I got the same Problem as listed above. This is the way how I was able to solve it:
Hope this solves the Problem. Best wishes
Posted on Apr 19, 2009
Remove printer ink cartridges and try to remove printhead,if u can't i couldn't just press it down to reseat it in position. reinstall ink cartridges and close lid. wait til printer is ready, and print a test page from control panel, printers, printer properties.
this worked for me, for how long i don't know. the printheads are faulty by the looks of what i have read on the net. if you have no joy then Kodak should be contacted and made aware of the problem.hopefully they will send a replacement printhead for you.
Posted on Feb 05, 2009
I did all of the above with my 5500, still getting error 3802 & now its telling me the coloured ink cartridge needs replacing when Ive just put a new one in today!! I bought this printer thinking Kodak was a good brand, Im beginning to wonder!!
Posted on May 23, 2010
Yep I had the same problem. I bought a new printhead nothing changed. So I got sheet of fine sandpaper and sanded the contacts behind the printhead. Works great! Only takes about 10 seconds if that-don't overdue it. Your Wife-girlfriend will think you are a genius!? Like I say, don't overdue it! O-yea God First!
Posted on Aug 10, 2012
Solution 2 worked beautifully for me, when I removed the printhead it was spattered with ink that I cleaned off with a damp cloth. Made sure to move the cloth in the direction of the grooves of the printhead, not sure if this will mess them up but better safe that sorry. Be sure not to touch the green chip or the electrical contacts. Reinserted the printhead after a good clean and it worked like new!
Also increased the tension on my cheap print cartridges by bending them out a little bit for a few seconds before reinserting them. This should keep them from bouncing around in there.
Posted on Sep 05, 2011
I did what solution 2 & 3 said and then went to my printer menu and did a basic printhead clean.
Posted on Aug 02, 2009
Yeah I tried all of the things imaginable but it still will not print black... it prints color but not black.
Posted on Aug 28, 2008
For resolving 3802 kodak error message, first you have to disconnect the power adapter from the printer, and you wait for about 5 second to allow the printer to reset, and connect the power adapter to the printer and turn on the system if necessary. If the error shows continuously, just open the access door and remove and install the print head (two times), close the printer access door and you have to wait until the printer is ready to use.
Posted on May 23, 2011
Error code 3802 would not go away...so, I disconnected the power to the printer, waited about 3 minutes, and then plugged the printer to it's power source again and the error code 3802 was gone.
Posted on Aug 07, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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