Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

10 Answers

Kodak 5300 first said error 3802 now says print head missing or loose

My kodak 5300 firstafter succesful calibration gave error code 3802 now says print head missing or loose

Posted by on

  • 5 more comments 
  • Anonymous Jun 08, 2008

    having exact same problem, first said printer error. Error code 3802

    then next said print head loose.



    Tried taking print head off and reseating it but got the Printer error Error code 3802 again.



    Printer is less than a year old.

  • carlabwood Sep 06, 2008

    installed new blk ink cartridge; printer if prints, very faint now. Now says error code 3802 and won't do anything

  • booter5 Dec 11, 2008

    same as above

  • ajsox Jan 02, 2009

    I need a replacement print head for my 5300 kodak. Any help?

  • Anonymous Jan 12, 2009

    same pwobwem!

  • Anonymous Mar 19, 2014

    unable to print

  • Anonymous Mar 22, 2014

    Have removed both cartridges and print head refined but still saying the same help

×

10 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I got the same Problem as listed above. This is the way how I was able to solve it:

  • Remove the color and black ink cartridges and the printhead. (the 5300 Printhead can be removed by pressing a button on top of the carriage and a slight pull --> for better instructions use this official Kodak PDF)
  • Try to clean the printhead and the carriage with a slighty wet cloth from ink. CAUTION!: better not touch the green electronic chip! Be carefull while cleaning.
  • Reinstall the printhead and the ink cartridges.
  • If the printer detects a 'new' printhead just do a calibration and your are done. If not try to print a test page.

Hope this solves the Problem. Best wishes

Posted on Apr 19, 2009

  • carl3617 Mar 27, 2011

    removing the print head worked!! The printer recalibrate the head and now my printer works fine.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 11 Answers

Remove printer ink cartridges and try to remove printhead,if u can't i couldn't just press it down to reseat it in position. reinstall ink cartridges and close lid. wait til printer is ready, and print a test page from control panel, printers, printer properties.

this worked for me, for how long i don't know. the printheads are faulty by the looks of what i have read on the net. if you have no joy then Kodak should be contacted and made aware of the problem.hopefully they will send a replacement printhead for you.

no promises.

Posted on Feb 05, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I did all of the above with my 5500, still getting error 3802 & now its telling me the coloured ink cartridge needs replacing when Ive just put a new one in today!! I bought this printer thinking Kodak was a good brand, Im beginning to wonder!!

Posted on May 23, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Yep I had the same problem. I bought a new printhead nothing changed. So I got sheet of fine sandpaper and sanded the contacts behind the printhead. Works great! Only takes about 10 seconds if that-don't overdue it. Your Wife-girlfriend will think you are a genius!? Like I say, don't overdue it! O-yea God First!

Posted on Aug 10, 2012

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Solution 2 worked beautifully for me, when I removed the printhead it was spattered with ink that I cleaned off with a damp cloth. Made sure to move the cloth in the direction of the grooves of the printhead, not sure if this will mess them up but better safe that sorry. Be sure not to touch the green chip or the electrical contacts. Reinserted the printhead after a good clean and it worked like new!
Also increased the tension on my cheap print cartridges by bending them out a little bit for a few seconds before reinserting them. This should keep them from bouncing around in there.

Posted on Sep 05, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I did what solution 2 & 3 said and then went to my printer menu and did a basic printhead clean.

Posted on Aug 02, 2009

Yeah I tried all of the things imaginable but it still will not print black... it prints color but not black.

Posted on Aug 28, 2008

Mine to

Posted on May 21, 2008

  • gsmith153 Oct 25, 2010

    Bought printer at Best Buy. Was told it was an excellent printer. I've had lots of problems. Now error code 3802. Would never recommennd this printer to anyone. It is not very old and had problems from the beginning.

  • tjk429 Nov 02, 2010

    I went to the Kodak web site and followed their troubleshooting instruction and the problem was resolved.
    http://support.en.kodak.com/

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,218 Answers

For resolving 3802 kodak error message, first you have to disconnect the power adapter from the printer, and you wait for about 5 second to allow the printer to reset, and connect the power adapter to the printer and turn on the system if necessary. If the error shows continuously, just open the access door and remove and install the print head (two times), close the printer access door and you have to wait until the printer is ready to use.

Posted on May 23, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

Error code 3802 would not go away...so, I disconnected the power to the printer, waited about 3 minutes, and then plugged the printer to it's power source again and the error code 3802 was gone.

Posted on Aug 07, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why will my printer not print. shows error 3802. just prints blank page. do have ink.


Error: "Printhead Failure" (105-3802) - Kodak

support.en.kodak.com/.../error%3A-printhead-failure-(105-3802)

KodakAug 25, 2010 - How do I resolve the error message "Printhead Failure" (error code ...If you are not prompted to calibrate the printhead, turn off the printer, wait ...

Error: "Printhead is missing, not installed correctly, or has ...

support.en.kodak.com/.../error%3A-printhead-is-missing,-not-inst...

KodakAug 25, 2010 - How do I resolve the error message "Printhead is missing, not installed correctly, or has come loose" (error code 105-3513) on my ESP or HERO All-in-OnePrinter? ... If the printhead and ink cartridges are not installed in the printer, install them: ... If the error continues, restart the printer and try to print.

Jan 18, 2016 | Kodak ESP5 AllInOne InkJet Printer

1 Answer

My printer is showing error code 3802, I do I do?


Hello Dave,
The error that you are showing means Error: "Printhead is missing, not installed correctly, or has come loose" (105-3513) Please use the following link to help you trouble-shoot and fix this error:
Error Printhead is missing not installed correctly or has come loose 105...

Feb 26, 2015 | Kodak ESP5250 All-In-One InkJet Printer

2 Answers

Getting problem code 3802


Hello thanks for using Fixya
Error 3802 Mean Print head Failure

Turn the printer Off and On, This problem is solved by this mostly.If the problem still there then remove the ink cartridges and the print head and after few minutes put it back in the printer .If the problem still there then do it again almost five times & if still problem not solver and you get error code 3802
then it is probably that your KODAK Esp 3250 Allinone Multifunction Printer is in need of servicing by a service professional.
So go to the KODAK Service Center


Your problem will be solved.

I hope this solution will helpful 4 u
Please don't forget to click on Four thumbs which are given below & then write testimonial in your words for appreciation "if it is helpful"
THANKS
Keep Using Fixya

Feb 28, 2011 | Kodak Esp 3250 Allinone Multifunction ( ...

2 Answers

Printer kodak 5300 says error code 6203


printer needs to be replaced

call kodak at 18004216699

Feb 08, 2010 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

I get Home Center error code 1-2010 and cannot continue.


Sorry I don't have a solution! I have the same problem & have been having other problems with my ESP3AiO - like it shows that the ink cartridges need to be replaced when I just printed a few pictures with brand new cartridges, also gave error messages sayint the print head was missing when it wasn't & had been working fine! I'm frustrated & fed up with it!!!!! This is actually my second one!!!! The first one stopped working when it said there was a paper jam & there wasn't but it would not reset or do anything else!!!!!!!!!! Good luck with your situation. I'm heading out to buy another printer that won't be a Kodak!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Aug 08, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

I have had error codes 3610 and 3501 and 3502 since installing my Kodak 5300 and I can not calibrate my print cartridges as it can not detect the calibration alighnment page


call kodak @ 1800 421 6699 . this is a problem e cant fix ourselves. but dont worry its jst a problem with the software of kodak. printer is fine

Jul 02, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Printer won't recognise new colour cartridge


I got a new print head @ "staples" office supplies. It didnt cost me anything!!! Kodak had probs with the head, & gave a bunch to staples.....i changed the head, put in new inks, again...got a calibration to run...& things printed np!!! 

Apr 14, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Printhead failure error code 3802


You need to contact kodak and ask for a replacement print head, explain the code and whats been happening.

www.kodak.co.uk

They will probably tell you to download new drivers and wash your printhead ect ect but nothing that helps.

I had the same problem with the same printer.

I couldn't get Kodak to send out a printhead, so after weeks of messing around, I took it back for a refund.

If you do manage to get a new printhead here are the instructions on how to remove and replace it.

http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf

Jan 31, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

4 Answers

Kodak 5300 Printhead problems


Return the printer to the store. I had to do it myself 3 times. First I got a 5100 with the printhead error, got a replacement the day after the scanner was producing distorted  image. Upgraded to a 5300, the scanner wouldn't work at all.  To avoid problems get yourself a Canon or Epson. 

Apr 11, 2008 | Printers & Copiers

7 Answers

Kodak easy share 5300 all in one printer


Kodak website has instruction manual that you can download. It tells you how to remove and reinstall the printhead. Basically you remove the ink tanks first by pressing the lever at the front and angling them upward. Once both the inks are out you press on a lever on the upper left side of the printhead (the black thing the ink cartridges were resting in). That lets the printhead come out. Now the tricky part is to get it back in. You put the printhead back in until it clicks and then gently put in the ink cartridges. I say gently because if you press too hard you may cause the printhead to become loose which means you will have to start over again. Everything "clicks" when it is in correctly.

Dec 04, 2007 | Printers & Copiers

Not finding what you are looking for?
Kodak EASYSHARE 5500 All-In-One InkJet Printer Logo

8,195 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kodak Printers & Copiers Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Michel Smith

Level 3 Expert

1218 Answers

Sajid Najmi
Sajid Najmi

Level 1 Expert

31 Answers

Are you a Kodak Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...