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You may need to install drivers for the webcam. Go to http://us.acer.com/ac/en/US/content/drivers and go down the menus to your specific laptop, then download and install the drivers.
i have an acer aspire 5720, my crystal eye web-camdoesn't work either, well most of the time, it says a program stopped it from working, i have moved all photos into a new documents folder as suggested, but still doesn't want to work, any help would be much appreciated.
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