Question about Rival GC9101 40.58 Quart Ice Cream Maker

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Rival IS450/428-0924 Delux Ice Shaver

The machine turns on but the blade does not rotate. Please help!!

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  • guillotabar Jun 23, 2008

    i have de is 450 rival ice maker, is new and is working inside when is connet.but it dosnt work on the top,dont rotate

  • pie101 Feb 22, 2009

    motor turns on but paddle wont turn

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Posted on Jan 02, 2017

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SOURCE: OUr rival 8550-x 5 quart wooden electric ice cream

take it apart and find the striped gear the motor actualy turns at 2000 rpm and has a reduction unint inside
eithor the gear is striped or the grub screw fell out of the drive gear could also be a drift or sheer pin on the main shaft

Posted on Aug 03, 2009

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SOURCE: why does my blade not turn on my Rival 8550-X

The dasher (blade) is supposed to remain statioary while the motor spins your bucket.

Posted on Jul 11, 2010

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Looking for operators manual for the rival IS350 ice shaver


Try Googling (rival)(IS350)(manual) without parens.

Sep 29, 2017 | Rival Ice Cream Makers

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I CANNOT REMOVE THE DASHER TO DISASSEMBLE FOR CLEANING. THE MANUAL FOR THIS SUNBEAM ICE SHAVER SAYS TO TURN THE DASHER COUNTER CLOCKWISE UNTIL IT UNSCREWS. FROM THE UPPER HOUSING. NO WAY IT JUST KEEPS...


Laura at ifixit posted a response 4 days ago that helped me solve this problem. ifixit(dot)com/Wiki/Sunbeam_Snow_Cone_Maker_Troubleshooting

I was unable to remove that dasher following the directions. When I turned the dasher counter clockwise it just spun and spun the motor. To fix this I removed the four screws at the bottom of the machine (hidden under gray rubber foot pieces) Removed the white base and held the clear circle motor wheel steady while rotating the dasher counter clockwise -it released in just a few spins. After reassembling the product the dasher removes per manufactures directions.
Hope others can get there machine fixed. I called Rival with this fix as well in hopes others could clean their machine. Thanks again to Laura at ifixit.com!

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Where can I find a manual for the Rival IS350 Ice Shaver? I seem to have lost mine. Thank you!


Rival IS-350 Snow Cone Maker
I created a PDF of my Owner's Guide. I hope this worked!

Jun 14, 2012 | Rival Ice Cream Makers

1 Answer

The motor works but won't turn the blade. As soon as I turn it on, it sounds like it gets stuck and stops. What is going on?


The inner gears are probably stripping. This seems to be common on the rival 8550-X-5. I will never own another rival because mine was that way almost from the start.

Jun 29, 2010 | Rival 8550-X 5 Quart Ice Cream Maker

1 Answer

Why does my blade not turn on my Rival 8550-X 5-Quart Wooden Electric Ice Cream Maker?


The dasher (blade) is supposed to remain statioary while the motor spins your bucket.

Jun 27, 2010 | Rival 8550-X 5 Quart Ice Cream Maker

1 Answer

OUr rival 8550-x 5 quart wooden electric ice cream maker doesn't turn the blade in the canister. The motor is running but the blade doesn't turn in the canister.


take it apart and find the striped gear the motor actualy turns at 2000 rpm and has a reduction unint inside
eithor the gear is striped or the grub screw fell out of the drive gear could also be a drift or sheer pin on the main shaft

Aug 03, 2009 | Rival 8550-X 5 Quart Ice Cream Maker

1 Answer

Ice cream maker "agitator" broke


I searched in vain to find a standalone part for the Rival 8401-M, but here are some leads:

You can call Rival and see if they still have the part in stock, although it is doubtful since they don't even have support for the machine on their website anymore.

I found several never-opened and used Rival 8401-M's in working condition on eBay and other places on the web, ranging in price from $16.00 - $35.00. For electronic products that are more than 4 years old, I reccomend buying used, because a unit that is NIB (New-In-Box) may be dead as a doornail (The analogy I use is this: if you have a Ferrari, no matter how well-built, and you let it sit unused for 7 years - when you go to start up that Ferrari after 7 years, it's not going to work because the parts have degraded, etc over that time period). Here is alink to an auction for a working, used Rival 8401-M

If your blade is broken, I did not find replacement blades anywhere on the web. If it is, in fact, the agitator that is broken, I have two leads:
Here is a web site that will show you what an agitator looks like (it is the tiny part that they are pointing to in red):
http://www.twinsupply.com/proddetail.asp?prod=176-1055&partner=herb

Ace Hardware, at one point, stocked the Rival 8401-M - if you take it in to them, you can see if they have an agitator that would work (if it is, in fact, the agitator, and not the blade that is broken).

My final reccomendation is tongue-in-cheek: Buy a new Cuisinart ice-cream maker instead - a simple one like the ICE-20 can be had for $20-$40 brand new.

Good luck!

-Tha Mp3 Doctor

Mar 17, 2009 | Rival 8401-M 4 Quart Ice Cream Maker

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I am need of a new can for my Richmond ice cream freezer model number 78 that a 4 qt. please help me to find this. It is electric.

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