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GE answering machine model 25982 will not receive messages

I just bought this phone and I have set it up I think correctly.
The a/m is on but when I receive a call the caller can not leave a message.
The recording the caller hear is you can not leave a message at this time.
I have the announcement set up w/my voice. Please advise on what to do.
Thanks

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4 Suggested Answers

  • 79 Answers

SOURCE: RCA 25205 2-line corded pnone answering machine won't answer

Record the message for both line one and line 2, see if that helps.

Posted on Sep 03, 2008

SOURCE: New GE Model 28821 Answering System HANGS UP after greeting announcement! HELP?! ;P

JUNK IT AND GET A PANASONIC.. THATS WHAT I DID. THIS GE PHONE IS THE WORST.

Posted on Dec 18, 2008

  • 1 Answer

SOURCE: AT&T E5965C phone answering machine does not record incoming mess

My E5965C dosenot record in comi8ng messages.

Posted on Jul 10, 2009

  • 225 Answers

SOURCE: THE ANSWERING SYSTEM WON'T RECORD

This happens when the number of rings to answer of the provider voicemail is less than the number of rings to answer that the answer machine is set for. For example: if your provider voicemail rings to answer is set for 3 rings and the answer machine is set for 4 rings then the voicemail answers before the 4th ring, therefore the answer machine will never get a message. I would call the service provider's customer service number and request they increase the rings to answer above the number of rings to answer that the answer machine is set for. If you don't want voicemail to answer any calls(when your line is busy or when the answer machine is turned off) ask your service provider to disable voicemail.

Posted on Mar 30, 2011

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GE answering machine 29870 How do I change the number of rings beffore the machine picks up


SETTING THE RINGS TO ANSWER

The unit announces the rings to answer. To change,
press NEXT or PREVIOUS. To set and go on to the next
item, press SET.
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct number of rings
for the answerer to pick up.
2. Once the rings to answer is set, press SET to enter
the incoming message length menu.

Mar 24, 2010 | GE 29870GE1 Corded Phone

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How do you set the number of times the phone rings before the machine picks up on my GE answering machine? I can not find the manual


Hi kcee
I think I did find the manual here :
http://157.254.235.130/public/347A8329-0001 (Rev. 1 E&S).pdf
and here :
http://phone.manualsonline.com/manuals/mfg/ge_appliances/29827.html

you can find more types here :
http://phone.manualsonline.com/manuals/mfg/ge_appliances/ge_appliances_answering_machine_product_list.html


You can find General Electric home page here:
http://www.geappliances.com/electronics/

I suggest you contact GE on the link to get the manual and understanding your answer machine with a reply :
http://www.geappliances.com/service_and_support/contact/form_operating.htm

FOR Thomson Consumer Electronics :
you get there homepage here :
http://www.home-electronics.net/

I did try to find the manual for your specific phone, but could only find these answer machines here (previous and next model number) :
http://www.home-electronics.net/ge/pc/IB/29871GE3_IB.pdf


http://www.home-electronics.net/ge/pc/IB/29869GE2_IB.pdf

source :
http://www.home-electronics.net/ge/pc/user-manuals.asp

on the second manual here on page 9 you find the settings to answer. I think they have used the same shortcuts for these models. They write ;

### This feature is used to set the unit to answer a call after
a specific number of rings.
The unit announces the rings to answer. To change,
press NEXT or PREVIOUS. To set and go on to the next
item, press SET.
1. Press and release NEXT or PREVIOUS until the unit
announces and displays the correct number of rings
for the answerer to pick up.
2. Once the rings to answer is set, press SET. The unit
announces the rings to answer, then enters the
incoming message length menu.
TOLL SAVER
The toll saver is the final setting in the Rings to Answer..........####

For the GE model you find these features on page 17

One last thing, you can contact Thomson Consumer Electronics for more specific answer or get the manual here :
http://www.home-electronics.net/ge/pc/contact.asp
they have also a phone :
"For customer service assistance, dial 1.800.448.0329. Our hours of operation are Monday thru Friday, 8am to 8pm Eastern, Saturday and Sunday 10am to 7pm Eastern."

Hope that helps
IF NOT then try to return here
Have a nice time over there
Please rate my answer

Jan 02, 2010 | GE Cordless Phone & Answering Machine...

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I bought a ge model 25982 5.8GHz Dual HandsetSpeakerphone/AnsweringSystem, but the speaker/call back (button) keeps flash

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Answering machine part of corded phone will not pick up


After researching this model it would seem that you have a bad one. Here's a link to the product reviews for your phone..
http://www.lakesidenetwork.com/electronics-014/ge_cordless_2_4_ghz_27851fe2_phone_with_dual_hand.html

Good luck. If this helps you plz rate this for me. Thank you kindly.

Feb 03, 2009 | GE 27851FE2 Phone

1 Answer

Cordless Phone


You did record a message on the answerer, didn't you? Mine displayed that until I recorded the outgoing message for the answerer. You do not need any service from your phone provider. The answerer in the base unit simply records the caller's message when you don't answer after a set number of rings. The manual tells you how to name the handset, which is a nice feature if you don't wish to use "unit 1, unit 2, etc".

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