Question about Minolta magicolor 2400W Laser Printer

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Rotate Toner Button and Replace Cartridge Messages

I have a magicolor 2400 W. My Rotate Toner button does not work. Usually when I sit down to print I get an error message that says to replace toner cartridges that I have already replaced. If I take out the cartridge indicated and put it back in it will rotate to another color and tell me I need to replace that one. If I take out that color and put the same cartridge back in, it will rotate to a different color etc. Usually with enough patience I can get the ready button to light up and it prints just fine. Tonight no matter how many times I pull the cartridges out and put them in again, it isn't working. I don't use the printer much so I know the black cartridge especially does not need to be changed. I can't keep replacing cartridges only to find out that it they really aren't empty. Is there something else I can do tonight to get it to print with the existing cartridges? Does some sensor need to be cleaned? Thanks CIndy

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  • 2 more comments 
  • clizzio Jul 03, 2008

    Hi, Thanks for trying. Firat I coundn't decide what the chip reader looked like and because my rotate toner button does not work I could not rotate to all the toners. I think I will just replace it with an HP or a Lexmark.

  • clizzio Jul 03, 2008

    My rotate toner button is not working and will not rotate to all the toners.

  • hajopl Nov 11, 2009

    I cannot find the push-button to unlock the toner unit. Where is it??

  • hajopl May 11, 2010

    I cannot find the unlock-button. Where is it?

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Hello
take out all toners and pc drum, use pressure air to clean chip reader under the toner rack (right side) also use some alcohol to clean chips on toners and reinstall.

Posted on Jun 19, 2008

  • Illar Lumiste Jul 04, 2008

    hey, you can rotate the toner rack manually, in left side there is a small push button, under the cover, if you bush it you can easily rotate it manually. use some screwdriver to bush it.

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I ran out of toner so I ordered a new black toner cartridge. It arrived today. I can not find the directions to replace it in the literature I have for the MC 2400 W. How do you replace the toner...


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Konica Minolta Magicolor 2400/2500 series printer "X cartridge not installed" One of the most frustrating features of the Magicolor 2400/2500 series of printers is the very annoying X Cartridge not installed message
This error message can occur at any time with both original cartridges and or refilled cartridges. It is caused by either toner / paper dust covering either the chip on the toner cartridge or dust covering the chip sensor inside the printer. It can also be caused by a faulty chip reader inside the printer.

The printer uses a carousel to rotate the toner cartridges. Dust and toner can easily spill as the cartridges rotate. The error can appear at any time but seems to be most annoying after a paper jam or other error. It is also important to make sure that the cartridges themselves are clear of toner dust. Pay particulair attention to any copper contacts on the cartridge.

http://www.zinetic.co.uk/toner_refill/magicolor-sensor-errors.aspx

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Most likely you received this message after a toner was replaced. Reseat the cartridge and restart the printer. If that doesn't work remove all of the toner cartridges manually and reinstall.

Turn off the printer and open the top cover. Follow the toner cartridge all the way to the right side of the printer (on the white part). You should see a hole that looks like a cross. Take a pen or key and push down on the black button in that hole. While you are holding it down rotate the toner cartridge towards you. You want to get the colored roller on the cartridge about 1/2in away from the metal bar that says "consumable reorder". You should be in a position to take out the toner. Let go of the hole and remove the cartridge. Repeat the steps until all of the cartridges have been removed.

Turn the printer back on at this point. You are going to get toner not installed messages on the printer. Open the top cover and the cyan tray will be in place. Shake the toner and install. Close the cover and let it cycle to the next color (black). Repeat the process until all cartridges are installed.

If you are still getting the error you either have a bad cartridge or the carousel that the toners sit in is damaged.

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Close the cover to the machine and make sure you aren't getting any other error messages other than the toner. When the printer is at the ready state press the rotate toner button. You should hear the printer rotate the toner and then the light over the cyan cartridge will come on. Keep pressing the rotate toner button until you get to the color you want to replace. Open the top cover and front door where the KM logo is. You should see the cyan cartridge in place. Pull the cyan tab back toward you. The front part of the toner should release. Now pull the tab and the toner straight up and out of the printer. If you are having problems getting the toner out it is probably not in the correct position. There is a slot on either side of the printer that he back end of the toner cartridge needs to be in before the toner will come out.

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Manually Removing Toner for magicolor 2400W

1.  Hold down the Cancel button for 10 seconds or longer.

2.  With the Cancel button still held down, also simultaneously hold down the Rotate Toner button for 10 seconds or longer.

3.  When all LED indicators are blinking rapidly, release both the Cancel and Rotate Toner buttons.

4.  Then hold down the Rotate Toner button again for another 10 seconds or longer.

5.  The Cyan toner cartridge moves into the proper position, so it can be removed.

6.  Remove and/or replace the Toner Cartridge if necessary.

7.  Open and close the covers. Each time you do this, another toner cartridge moves into the proper position, so it can be removed and/or replaced (in this order: cyan, black, yellow, magenta).

 

The link is located here

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