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Everytime I sign on to my laptop I get the message that my superdrive update failed .

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It warns that the expired date is over better to upgrade it...

Posted on Jun 06, 2008

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Posted on Jan 02, 2017

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You did not explain what it is that you are trying to sign in, so you get a generic solution. First, since you are being shown your previous mobile number in password help, I conclude it is not your MacBook system login, so I'll skip that. Apparently either you have mixed up your passwords, or your target website has changed your password on you (some sites have an expiration date on passwords to reduce the continued effectiveness of any hacked or otherwise stolen passwords), or your old password does not meet newer security standards. The solution then is to click on the "Forgot password" link, even if you "know" you remember it correctly. You may be asked to provide verification information, such as a security question or a mobile phone number. The website server will then send you an e-mail message containing your new password. If the account is an e-mail service to which you provided no backup address, it may try to text it to your mobile phone number. Unfortunately, you apparently did not update your profile info when you got a new mobile number. The only thing you can do in that case is look for a link to contact the website administrator and work out a procedure for securely fixing the problem (like how to prove you are the owner of the account in question).

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HI, check the version of your update. You might be using the wrong updating software to update or the update was interrupted.
Make sure that you are using the right software update.


Take care.

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