Question about Microsoft Xbox 360 Console

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Xbox 360 e74 system error

I got a e74 system error on my 360, and called xbox and there solution isnt working and they are sending me a box. whenever i turn my 360 on, there is a red light on the bottom right RoL when my av cable is plugged into it. whenever i turn my 360 on, WITHOUT any av cable plugged into it it turn on normally. i also bought a new av cable and try it and the same problem happens with the 360. so is it my 360 OR both my av cable sucks?

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  • ex veteran May 20, 2008

    If its the 360 problem then whats wrong with it? the encoder chip.. or what?

  • rpmase1 Aug 09, 2008

    I have the same problem and this is my second xbox... I have a friend who is on his second console also... Why does the xbox 360 console just keep having problems? On my first xbox it had the 3 rings of death as they say... when 3 red lights flash when u turn on the console and it wouldnt show anything on the screen. My new xbox 360 elite(had for 6months) has a system error that gives a code E-74 whatever that mean... I love the xbox 360 because I am a xbox man. I never own a playstation but this is terrible. I invested to much hard earned money into my games. Madden 09 comes out in some days but I cant play it because my xbox broken (sucks).

  • xX M47 Xx Nov 24, 2008

    WHAT THE ****!!!!

    NOT COOL

    NOT COOL

    WHY?

    ok well yea i have the same problem

    i tried new AV jacks and a new power cord so what do i do?

    help!

  • FixYa Maker
    FixYa Maker Dec 21, 2008

    when I turn on my system it keeps having system error E 74 and at the bottom of the Xbox360 there's a red light that keeps blinking and nothin is wrong with my av plug

  • Anonymous Dec 30, 2008

    yeah one corner light then try to get new cord still doesn't work,



  • Anonymous Dec 31, 2008

    I have the same bullcrap problem. Turn on with a/v cable 1 ROL turns on then turn on without the a/v cable no ROL turns on. Microsoft is getting me angry. If it is not one thing it's another. First they overheat then the ports. BULLCRAP. Playstations?????

  • skullo Feb 12, 2009

    "E74" first time RoL flashed red the botttom right corner flashes.

    Need Help !!!!! any suggestions on how to fix it..

  • Anonymous Mar 02, 2009

    my 360 just had the 1 red ring this morning

  • djplaya212 Mar 02, 2009

    I got a e74 system error on my 360, and called xbox and there solution
    isnt working and they are sending me a box. whenever i turn my 360 on,
    there is a red light on the bottom right RoL when my av cable is
    plugged into it. whenever i turn my 360 on, WITHOUT any av cable
    plugged into it it turn on normally. i also bought a new av cable and
    try it and the same problem happens with the 360. so is it my 360 OR
    both my av cable sucks?


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E74 is NOT caused by a bad AV cable, it is NOT caused by the ANA/HANA scaler chip. It is the solder points on the GPU that have cracked. You must use a heat gun and do the XCLAMP to fix it. Shops normally charge $75-100 to fix that.

Posted on Feb 12, 2009

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Simply overheat your consol, unplug everything apart from your av and power cable, wrap it up in a towel (i normaly fold over once) make sure the whole xbox is coverd up as much as possible, leave this for about 30 mins (it may turn off itself as its overheated - if not turn it off then back on) it then should work, if still getting E74 leave it on for abit longer in the towel, once it works remove the towel.

Posted on Oct 27, 2009

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In all my instances of fixing xboxes, the E74 error was a problem with the ANA chip or the Ethernet chip, reflowing the xbox is you best bet, one thing you do not want to do is the towel trick, unless you really want to shell out $200 extra dollars for a new xbox, and then in that case by all means, do it.
The only xboxes i haven't been able to fix are the ones where someone told me, yeah i've done the towel trick a few times to this one

Posted on Jun 15, 2010

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Sounds like the av port failed. the old one has to be unsoldered and a new one soldered on. if the issue isnt fix they will have to look more into the GPU

Posted on May 20, 2008

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Umm hi microsoft team my xbox displayes black lines all over my tv can u plz help me?

Posted on Mar 13, 2010

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The cause of the xbox 360 E74 system Error might be overheating of your console and for avoiding such error messages in future you need to put your machine at an open space. Ensure that it is placed near the window or you can also make some external arrangement for cooling the console such as cooling the machine through a pedestal fan etc. But as your Xbox already have E74 Problem, You can either send your Xbox to Microsoft for repair ( just for your information Microsoft is no longer providing Extended warranty for E74 Problem), Microsoft generally takes 3-4 weeks to fix the problem. If you can't wait for a month (I know most XBox gamers can not wait without their favourite Gaming device), You can also fix E74 Problem yourself and that too within an hour without any technical knowledge. I would suggest you to check out the DIY Xbox Fix Guide for more information.


Posted on Feb 20, 2009

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1 Answer

My x box says system error E74


E74 should be covered by Microsoft warranty. It is related to heat and the GPU.

Call, repeat, call their support number and tell them the code. That will save you time and frustration. Have had many friends return theirs and using the online version has not been very effective.

They will ship you a box to send it in and you will be without the xbox for about 10 days total.

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Improper heat sinks and insufficient air circulation heat builds within Xbox 360's case.

The thermal glue that holds the video scaler (HANA/ANA) gets slightly out of place due to the increase in heat.

The e74 code is displayed as the scaler chip does not function properly and your Xbox 360 will not work.

I would recommend calling Microsoft's Techincal Support about this, maybe they can fix it. Their number is below.

Microsoft Technical Support(United States): 1-800-4-MY-XBOX (1-800-469-9269)


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Is it still under warranty?
Call the company and get an online tech. I had to send mine back...  It took a week to receive a box from the company and about 6 weeks to get it back. I forgot about it! It takes a while, but works well!

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