Question about iRiver E100 Digital Media Player

6 Answers

Iriver e100 doesn't communicate properly


I downloaded a few songs to my brand new E100 and all of a sudden it stopped communicating properly to my computer. When I connected it and selected "power and data" it did not go to its usual "usb connection" screen, but to its usual "play" screen. The computer also could not see it as another disk as it used to.

This could be related to another problem that involves when I start up the iriver plus programme, it does its software verification and stops on that screen, but won't open the programme.

Any help would be much appreciated, thanks

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  • 20 more comments 
  • sonvilla59 May 22, 2008

    I have the same problem: my pc doesn't see E100 as usb device and the player shows only the start screen with the brand "iriver"

  • ozmus May 30, 2008

    When connecting iriver E100 to PC via USB it won't connect. Message "USB Device Not recognized. One of the USB Devices attached to this computer has malfunctioned and windows does not recognize it"

  • floris79 Jun 05, 2008

    the same prop
    This mornin the e100 frose during start up
    I had to reset it and it started just fine but now doesnt get recognized anymore by my pc. I have reisntalled all the software without result.

  • dynek Jun 16, 2008

    You guys found an answer to this "freeze" problem ? I have the same
    problem. It freezes on the iRiver logo. Even using the reset button
    doesn't help.

  • theopract Jun 20, 2008

    Have the same problem "USB Device Not recognized".
    Does anybody find the solution?

  • Mike1981 Jun 22, 2008

    My e100 also frezzes on logo screen. Did anybody find a solution?

  • littlew Aug 25, 2008

    Same prob, done a firmware update ect and no result anybody found a solution?


  • Fratimiu Sep 04, 2008

    i upgraded it and now it only shows the logo and it's not recognised by my do i reboot it,considering that reset doesn't help?

  • Anonymous Oct 12, 2008

    My Iriver E100 is starting to screw up just like my iriver plus 3 doesn't work anymore
    iriver plus 3 says "verifying version" and then doesn't even open!
    and when i plug my iriver in it only comes up with 2 options
    1. power only and 2. power and play!
    so now i can't even put new music into my computer.
    My iriver plus 3 froze on me and wouldn't open again when i was trying to put all new music in!
    so i don't know what happend!!
    and now i'm really shitty!

  • Anonymous Oct 13, 2008

    same here

  • NightWing43 Nov 14, 2008

    I accidentally deleted all the things off my E100, before this it was not recognizing it but it would still show all the music in Iriver and i was able to put video's and music on it, but now it has nothing on it, nothing comes up at all!

    Somebody please help me :(

  • Anonymous Nov 30, 2008

    same problem...

  • naveen Kumar Jan 06, 2009

    same here..
    it doesnt even turn on..
    pls find the solution asap..
    mine is just 2weeks old..

  • Anonymous Feb 21, 2009

    same here

  • Anonymous Mar 12, 2009

    I found that if you have a miniSD card inserted, take it out and then put it back in after it's connected. That might stop it freezing.

    But I have the same problem with connecting, the computer doesn't recognize it. Doesn't make a difference which USB port I connect it to. The only thing that seems to temporarily fix it is when I connect it to the other computer we have and then connect it back to this one, which has the songs I wish to put on it. However, if I come to do it again the problem occurs also.

    I was wondering if there was another solution though?

  • fudgestickle Mar 14, 2009

    mine says it cant recognise the device when i plug it in

  • Anonymous Mar 20, 2009

    It's just the same: in XP i connect my Iriver E100, it goes "USB Connected" for a while, and later it goes to the menu. My XP doesn't recognise the device...

  • Patecatli Mar 30, 2009

    i use vista and i suggest never buy this product, mine is doing the same as everyone else

  • vaibhavforu Apr 18, 2009

    same problem hich earlier users hav mentioned

  • Anonymous May 15, 2009

    When I connect the iriver 100 I have only 2 options, power only and power and play and no player and data !!

  • trick_the_ey May 16, 2009



  • Laurent Loots May 21, 2009

    I have the same problem in both XP x64 and x86. Vista works fine, but in XP i get "usb device not recognised"...



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Umm.. this is what i did to solve this problem. i hooked it in the back usb port then put the iriver disk in then went to start control panel printers and other hardware the on the left side add hardware the i found it on the list and instaled after that you have to use windows meda player to add music and it works just fine .

Posted on Jun 17, 2009

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The weird thing is that it sometimes works sometimes not.

Posted on Jun 17, 2008


I got it to work by plugging it into a vista machine, then back into my XP. not sure why it worked, but it did. however after turning the computer off and on again, the problem returned. but it does work! ive done it a few times now.

Posted on Sep 29, 2008

Guys, try connecting your devices in rear USB hub ! NOT in FRONT !!!

Posted on Sep 20, 2008

I had the same trouble and I got it to work by canging the connection type to MTP and then back to MSC

Posted on Jul 30, 2008

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I also switched the connection type and allowed it to format when it asked. I had previously transferred my data onto my computer. Once I switched the connection type for the usb, iriver 3 plus recognized my device and the taskbar in vista showed an icon allowing me to properly disconnect the device. Also, make sure your device is listed properly in the iriver 3 plus software settings/options. Hopefully, this is a permanent fix.

Posted on Jan 03, 2009

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