I have had my TV for 7 years and it has done very well. Recently I have been unable to utilize any remote (TV, DVD or Cable) for turning on/off, changing channel or volume, bringing up any menus. Is there something within the IR sensor on the set that may have malfunctioned? It was intermittent about a week ago. Seemed to have a mind of its own.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure you have fresh new batteries and installed correct,point the remote at the tv,make sure nothing is blocking the view of the IR sensor,get close to tv,but not to close,press power.If it still dont work, try the tv itself,press power,you may need to replace the remote,or the IR sensor, hope this helps.....
A universal remote is not a reliable way to test a remote control. If you can have an original remote this is the best way to test the remote function of the set. Or, if you have another set that is the same model as yours to test a universal remote, then the test would be acceptable.
If the remote has failed on the TV side, this can be from a number of problems in the set. It can be the remote IR sensor module itself, or one of the buffer amplifier stages on the way to the uPC, or the uPC itself. In some models the buffer amp is built in to the IR sensor module.
Without properly troubleshooting this fault, there is no possible way to actualy determine the point of failure. More than 90% of the time, the failure is the remote. Remotes get dropped, and abused often, and therefore they are subject to a high degree of failure.
Did you try unplugging the set from the AC mains for at least 15 to 20 seconds? This will cause a reset to occure for the uPC. If the fault is still there the set and the remote control will need a proper follow-up to service it.
Nothing was wrong with the remote in the first place! The problem is in the TV. Some use a sensor that sees the Infra-Red light from your remote, others use an IR phototransistor. The signal then goes to a controller that performs the required function. Check the IR sensor on the front of your TV first. You can confirm operation of your IR remote by pointing it at a camcorder with night-shot and pressing the button.
I don't know of any adjustments for the IR receiver but the receiver itself could have gone bad or something may be blocking the IR lens not letting the IR signal get through.
Maybe (but unusual) there may be a cold solder joint in the IR circuit.
Sometimes dust will collect on the inside of the IR lens causing this problem.
You can verify the operation of your remotes by
holding them close to an AM radio receiver and pushing the buttons. You'll hear a popping sound through the radio speaker whenever a button is pushed. You may have to tune the radio up or down the band to pick up the remote's signal.