Question about T-Mobile Dash Smartphone

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Inbox problems? This morning, my Dash did something really weird. It showed me an error screen when I got 3 text messages at once. And now, it keeps saying that there are 3 new text messages in the inbox! It's so frustrating because I looked through my entire inbox over and over again to find those 3 new messages, but they're not there! How do I get rid of that (3) next to my inbox folder??

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Hi

Did you try to soft reset the PDA/Phone This will not cause the data to be lost.

Also try and send yourself a txt message and see if it resets the current status of the messages.

Let me know if i can help.

/SPH

Posted on May 19, 2008

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Blackberry deleting texts/cannot open texts


Blackberrys have something called a low memory manager, which deletes things in order of importance when the device memory is too low. Here is a very helpful link explaining it and how to check the device memory.http://my.simmons.edu/technology/helpdesk/pdf/Blackberry_Low_Memory_Manager.pdf
If you are saving pictures or have a large application you have downloaded you may want to transfer/remove them.

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Have you tried rebooting the phone? If this doesn't work then there might have been a network error. Try calling your carrier.

Aug 11, 2009 | T-Mobile Dash Smartphone

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T-mobile dash text problem


You can not recover lost texts. once gone, they are gone.
Try to get credit from your provider.
To correct issue do a hard reset:


The T-Mobile Dash™ includes a button sequence which can be utilized to perform a hard reset. This method is much more difficult to do but it will perform the reset if the menu options are not available.

Note: Before attempting this procedure make sure to backup your data using ActiveSync. All unsaved data will be lost.

Hard Reset
1. Power the device off by pressing and holding the Power key.

Note: If device is unresponsive remove the battery.

2. With the phone off press and hold both soft keys (The two keys directly under the screen, used to open menus.)
3. While continuing to hold the soft keys, press and hold the Power button for 1-2 seconds.
4. Continue holding the soft keys until you see a message that starts with This operation will delete….
5. Release the soft keys.

Note: If you see the standard boot up screen load steps 2 and 3 were not performed correctly.

6. A boot splash screen will appear, followed by a black screen prompting: Press Send to restore factory defaults, Other keys to quit
7. Press the Send key.
8. When prompted to powercycle device, select Ok

Note: Once the hard reset is performed it could take up to a few minutes to completely boot back up.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 15, 2009 | T-Mobile Dash Smartphone

1 Answer

I connected my work email to my Motorola Smartphone Q9c, and it shows a message in the inbox from the home screen, but when I click on it, it just takes me to the screen as if I touched the message button....


the phone doesnt know where to go when you click that, i dont know why it does that, go to you text messages, then press left or right on the d-pad, near the top left it should tell you what message inbox you're moving to, keep clicking till you get to the work one, you have to remember what name you gave your work account

Jun 12, 2009 | Motorola Mobility Moto Q

2 Answers

Where is the OUTBOX on a TMOBILE DASH


when your in the messages screen go to menu and click on folders and that brings it up. Hope that helps.

Apr 12, 2009 | T-Mobile Dash Smartphone

1 Answer

Deleting Texts Messages


try to delete all threads at once by going to menu then delete threads.....after the force close error messages, you should be okay. i know it wont allow you to delete thema t once...so try all at the same time.

just heads up, this is a known issue and should be resolved once the cupcake software reslease is out....until then, keep your inbox UNDER 100 text messages and it will help prevent this from happening until that update comes out.

worse case scenario. if you do have to reset the phone, all your contacts and calender info will automatically be synced with phone given you remember the username and password for your google account. good luck! :)

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4 Answers

Text is stuck in my outbox


I had this same problem. Deleting and clicking "yes" at the warning screen would not remove the message from my outbox and the message kept resending for days.

Solution: In the Outbox, click "Menu" > Empty Deleted Items. Click "yes" at the warning. The message should now be gone from your outbox and your text buddy should now be able to regain sanity.

T-mobile credited back the resent text messages when I called them.

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7 Answers

Deleting Texts


The only way i found to fix this problem is to do a hard reset.

In your phone select start > settings > security > master clear

there is a password required to perform this operation: the default is 0-0-0-0 (zero, zero, zero, zero).

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4 Answers

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hello
have you tried
From your text message screen click MENU then FOLDERS. Highlight the folder you want and click MENU then DELETE ALL to remove even ones saved to the SIM or CLEAR MESSAGES to delete just ones stored on the phone.
also a manual can be download for futher refference if needed .

Pantech duo™

riz.

Apr 30, 2008 | Pantech Duo Smartphone

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