Question about Xerox Phaser 6250DP Laser Printer

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Xerox phaser 6120 laser printer paper jam fuser

I am having trouble removing a paper jam at the fuser on my xerox phaser 6120-it seems that I cannot even reach the paper enough to pull it out, is there a way that I can take a part off to reach it?

Thank you!!

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  • reoracle Oct 02, 2008

    Warped paper caused a jam in upper portion of 6120 causing jam
    indicated by menu stating jam at Transfer (?). Removed image unit
    and pulled sheet out. Unit commenced printing(without selection)
    and jammed then at Fuser. Paper removed, in pieces. (all?).
    Reinsert image unit and unit commences printing again, like
    before. Jam at Transfer. Unable to release paper to
    remove. Turn off and reboot. Same readout. User guide is
    less than amusing and less helpful than that. They should include jokes
    in their manuals.

  • dmsinger Jan 19, 2009

    I came across this unit at a place I do repairs at and the LCD showed Jam @ Fuser. I could reach the paper and tried to pull it down and out of the unit, but no luck. It just tore in MANY pieces and is still in the fuser unit. Like the other user mentioned, the manual is a joke...just the basic "sunny day" scenarios and nothing helpful. I can't see any other way to get the remaining paper out. The expert that "answered" this problem also gave the stock answer and although it was appreciate, was not helpful. Thank you. dmsinger.

  • Doralee108 Apr 17, 2009

    Same problem - did what "tryit" said - that worked but noticed a small gray wheel sitting on the paper. looks like it came loose while printing and now the paper will not feed properly and jams EVERY time.
    of course the machine is not under warranty anymore.
    would love some help.


  • Anonymous Mar 21, 2014

    paper jam lower drawer

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Fix, well i am a dentist in Marysville washington and just got this printer from a family member and same thing was going on.
I looks like paper stuck in the middle roller. I just got a small mirror and pair of dental tweezers and removed a lot of jammed paper. it works fine now but you need do go to the dental section in drug store, so you can see where the jam is at.

Posted on Oct 26, 2009

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You can remove the imaging unit, then
Depending on the stock being used for the job, raise or lower the left and right colored Fuser separator levers. The levers will stay in the raised or lowered position on their own.
the levers are green. The fuser itself is not easy to remove.
Do you have any warranty left on the machine? Or a depot repair agreement?

Posted on May 20, 2008

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Posted on Jan 02, 2017

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